Jack Finney
Wigan
Summary
Customer-focused professional with expertise in cash handling, stock replenishment, and inventory management. Builds strong relationships through effective communication and teamwork in fast-paced settings. Delivers person-centred care while maintaining confidentiality and attention to detail. Committed to continuous learning and adapting to new processes, ready to contribute to an innovative role.
Overview
5
5
years of professional experience
Work history
Healthcare support worker
Alcedo Care
Wigan, Greater Manchester
2025.11 - Current
- Deliver person-centred care and support for physical, learning, and mental health needs.
- Administer and support medication using agreed care plans, policies, and training.
- Monitor and report changes in physical and mental wellbeing using safeguarding procedures.
- Maintain accurate care records, risk assessments, incident reports, and confidential documentation.
- Maintain infection prevention and control by keeping environments clean and hygienic.
- Assist mobility transfers and reposition using moving and handling techniques and equipment.
- Supported personal care routines to enhance dignity and comfort for individuals.
- Prepare meals and support eating, drinking, and nutrition and hydration needs.
- Promoted independence by facilitating daily living skills, managing household tasks, and guiding budgeting and community access.
- Work with nurses, healthcare professionals, families, and multidisciplinary teams for safe care.
- Accompany individuals to appointments, social activities, education, and employment opportunities.
- Provided emotional support and companionship while implementing positive behaviour strategies to help individuals achieve personal goals.
Health care assistant
Care Choice
Wigan, Greater Manchester
2025.05 - 2025.11
- Delivered person-centred care and support in clients’ homes for independence.
- Provided personal care support, ensuring dignity and comfort during washing, dressing, bathing, and toileting.
- Administered medication following care plans, policies, and prescribed guidelines.
- Monitored physical and emotional wellbeing, recognising changes and reporting concerns.
- Accompanied clients to medical appointments and facilitated access to community activities, enhancing social engagement.
- Assisted mobility and transfers using safe moving techniques and equipment.
- Prepared meals and supported eating, drinking, and nutrition and hydration.
- Completed household tasks like cleaning, laundry, shopping, and meal preparation.
- Built trusting relationships with clients and families, providing emotional support.
- Maintained comprehensive care and medication records, ensuring compliance with GDPR and high standards of documentation.
- Followed safeguarding, infection prevention and control, health and safety, and confidentiality.
- Worked independently across community locations, managing travel time and workloads.
Crew member
McDonald's
Wigan, Greater Manchester
2021.08 - 2025.05
- Delivered friendly customer service in fast-paced store environment at all times.
- Processed cash and card at tills accurately while answering customer queries professionally.
- Collaborated with team members to ensure smooth operations and meet service targets during peak periods.
- Prepared food and beverages to company standards, maintaining quality and food safety.
- Maintained cleanliness and hygiene in customer and food areas under health regulations.
- Followed food hygiene, allergen, and health and safety procedures for compliance.
- Adapted quickly to shifting priorities to support colleagues across station areas.
- Organised stock deliveries and rotated inventory to maintain product freshness and availability.
- Built positive customer and colleague relationships through clear communication and teamwork.
- Demonstrated reliability and punctuality through flexible shifts across evenings, weekends, and holidays.
Education
Bachelor of Science - Psychology
University of Central Lancashire
Preston 2024.09 -
Skills
- Medication support and person-centred care
- Health, safety and hygiene awareness
- Record keeping and accurate documentation
- Compliance adherence
- Patient support
- Patient monitoring
- Digital literacy
- Problem-solving and initiative
- Fast-paced efficiency
- Teamwork and collaboration
- Customer communication
- Interpersonal listening
- Professional compassion
- Quick adaptability
- Detail-oriented
- Relationship building
- Digital literacy
Timeline
Healthcare support worker
Alcedo Care
2025.11 - Current
Health care assistant
Care Choice
2025.05 - 2025.11
Bachelor of Science - Psychology
University of Central Lancashire
2024.09 -
Crew member
McDonald's
2021.08 - 2025.05