Benacle Jackson
Summary
Compassionate healthcare professional with expertise in medication administration, personal care, and infection prevention and control. Demonstrates strong communication skills and excels in both team collaboration and independent work. Proficient in patient observations, blood pressure measurement, and positive behavioural support, ensuring high standards of health and safety. Committed to delivering person-centred care with a focus on promoting independence, respect, dignity and general wellbeing. Extensive background in working with individuals with Learning disability, autism, epilepsy and challenging behaviours.
Overview
21
21
years of professional experience
11
11
years of post-secondary education
1
1
Certification
1
1
Language
Work history
Healthcare Support Worker
IBC Healthcare
Mansfield, England
2022.11 - 2026.08
- Works closely with multidisciplinary team to deliver holistic care.
- Improves patient comfort by assisting with daily personal care.
- Documents individual's observations and keep accurate records for healthcare team's reference.
- Prepares meals according to individual's dietary requirements, promoting good nutrition.
- Builds positive rapport with Persons We Support (PWS) and provides emotional support to distressed residents or individuals living in their own homes.
- Assists Persons We Support (PWS) with medication administration as per the Medication Administration Records (MAR), ensuring correct dosage and timing, and accompanies them to medical or dental appointments, grocery and errands.
- Practises infection control standards to maintain PWS health and safety.
Health Care Assistant
TrinityPlus Healthcare Services
Middlesbrough
2021.06 - 2022.10
- Provided emotional support to patients and their families during difficult times.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Assisted in all aspects of personal care and managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the organisation
Health care assistant
Florebright Care Ltd
Middlesbrough
2021.02 - 2021.12
- Assisted with daily personal and household tasks.
- Ensured accurate documentation of daily activities, fluid, meals and all visits and interactions.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
Basic School Teacher
Ghana Education Service
Techiman, Ghana, Ghana
2018.02 - 2019.09
- Accommodated pupils different learning abilities while ensuring no student was left behind.
- Tailored homework assignments to reinforce topics covered in class.
- Facilitated parent-teacher conferences, promoting open communication lines.
- Promoted positive learning experience by establishing supportive relationships with students.
- Fostered creative environment by implementing interactive teaching methods.
Volunteer Teacher
Generation Youth Club, Ghana
Apam, Ghana
2015.01 - 2018.12
- Served as students counsellor.
- Assisted struggling students individually to improve their understanding of complex topics.
- Boosted student interest in science, resulting in increased engagement during lessons.
- Planned programmes for pre Senior High School students.
- Supported pupils with special needs, ensuring inclusion in all classroom activities.
Teaching Assistant (National Service)
University of Education, Winneba-Ghana
Winneba, Ghana
2013.09 - 2014.08
- Lead Tutorial session for undergraduate students.
- Acted as administrative assistant.
- Served as a research assistant.
Health Care Assistant
St. Luke's Hospital, Apam-Ghana
Apam
2005.05 - 2009.08
- Assisted nurses both at the operating theatre and the ward.
- Assisted patient with daily personal care needs.
- Delivered high-quality patient service by maintaining cleanliness in wards.
Education
NVQ Level 2 - Diploma in Care
T2 Group
England, UK 2024.04 - 2025.07
Bachelor of Science - International Management (Human Resources Management)
Teesside University
Middlesbrough, UK 2021.01 - 2023.03
Bachelor of Education - Basic Education
University of Education, Winneba.
Ghana 2009.08 - 2013.07
Diploma in IT - Software
Benrud IT Services
Ghana 2006.09 - 2007.12
S.S.S.C.E. - General Arts
Apam Senior High School
Ghana 2001.10 - 2004.07
Skills
- Communication skills
- Medication Administration
- Personal care and incontinence support
- Health and safety
- Patient Observations
- Person-centred care and home care
- Infection prevention and control
- Hygiene practices
- Team collaboration
- Independent work
- Blood pressure measurement
- Positive Behavioural Support
Languages
English
Advanced
Certification
- NVQ L2 Diploma in Care
Hobbies
Reading, watching and playing football
References
References available upon request.
Timeline
NVQ Level 2 - Diploma in Care
T2 Group
2024.04 - 2025.07
Healthcare Support Worker
IBC Healthcare
2022.11 - 2026.08
Health Care Assistant
TrinityPlus Healthcare Services
2021.06 - 2022.10
Health care assistant
Florebright Care Ltd
2021.02 - 2021.12
Bachelor of Science - International Management (Human Resources Management)
Teesside University
2021.01 - 2023.03
Basic School Teacher
Ghana Education Service
2018.02 - 2019.09
Volunteer Teacher
Generation Youth Club, Ghana
2015.01 - 2018.12
Teaching Assistant (National Service)
University of Education, Winneba-Ghana
2013.09 - 2014.08
Bachelor of Education - Basic Education
University of Education, Winneba.
2009.08 - 2013.07
Diploma in IT - Software
Benrud IT Services
2006.09 - 2007.12
Health Care Assistant
St. Luke's Hospital, Apam-Ghana
2005.05 - 2009.08
S.S.S.C.E. - General Arts
Apam Senior High School
2001.10 - 2004.07