EMMANUEL ISO
Newcastle upon Tyne,Tyne and wear
Summary
Dedicated healthcare professional with extensive experience in person-centered patient care and palliative care. Proficient in safeguarding children and vulnerable adults, providing emotional support, and managing patient risk. Skilled in basic clinical support, vital signs monitoring, and medication support, with a strong emphasis on promoting dignity, equality, and respect. Adept at using medical software to ensure confidentiality and efficient record-keeping. Committed to enhancing health literacy through education delivery while maintaining infection prevention and control standards. Career goals include advancing expertise in mental health support and dementia awareness to improve patient outcomes.
Overview
7
7
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
Healthcare Support Worker
MyHarmony Care
Birmingham, uk
2024.05 - 2026.03
- Supported a multidisciplinary team to deliver high-quality, person-centered care to patients.
- Provided one-to-one support to individuals with mental health conditions, learning disabilities, and physical disabilities.
- Maintained strict confidentiality of information regarding patients.
- Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
- Assisted patients with personal care, including washing, dressing, toileting, and feeding, while maintaining dignity and respect.
- Monitored and recorded changes in patients’ physical, emotional, and behavioral conditions, reporting concerns promptly to senior staff.
- Used effective communication and de-escalation techniques to manage challenging behavior safely.
- Support patients with mobility and safe transfers using appropriate equipment in line with manual handling guidelines.
- Encouraged participation in social and therapeutic activities to support recovery and inclusion.
- Assisted with meal preparation and feeding, ensuring dietary, cultural, and medical requirements were met.
- Completed mandatory training, including manual handling, safeguarding, infection control, and emergency response.
- Follow safeguarding, confidentiality, and health & safety procedures at all times.
- Promoted independence, dignity, equality, and inclusion in all aspects of care delivery.
- Participated in care planning and handovers, contributing relevant observations to support continuity of care.
- Received commendations for excellent patient care and communication skills from both patients and supervisors.
- Monitored vital signs of patients under the supervision of a registered nurse, ensuring well-being.
- Accompanied client to medical or dental appointments, groceries, and errands.
- Assembled and dismantled equipment required by healthcare professionals.
- Communicated complex medical information to patients, carers, and relatives, effectively navigating barriers to understanding.
Security Officer
Asel Group
Newcastle upon tyne, uk
2024.01 - 2024.04
- Monitored and managed access to facilities, ensuring that customers were not carrying prohibited items and maintaining a secure environment.
- Responded to emergencies, including medical incidents, and coordinated with medical staff, police, and emergency response teams.
- Used conflict resolution and de-escalation techniques to prevent disruptive behaviors and maintain a calm, safe environment.
- Documented incidents and behavior in detail, providing clear and accurate records for follow-up action or care plans.
- Assisted clients through challenging situations with empathy, providing support and ensuring dignity and safety.
- Cooperated with local authorities to improve emergency response.
- Received commendation for quick response and resolution of a potential security breach.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
- Worked in security control room to continuously monitor CCTV feeds.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Remained flexible in a rapidly moving environment and adapted to developing situations.
Public Health worker
Glow-Care Foundation
Lagos, Nigeria
2021.05 - 2023.12
- Participated in a project improving access to clean water in 20 rural communities to reduce waterborne diseases, including malaria-related complications.
- Contributed to malaria prevention and control initiatives, including community awareness campaigns and distribution of insecticide-treated bed nets.
- Collected and entered public health data accurately using Microsoft Excel, helping to monitor vaccination coverage and disease trends.
- Assisted with analyzing data and preparing simple reports to support service improvement.
- Supported health education programs reaching over 50,000 people, promoting vaccination, hygiene, and healthy lifestyles.
- Promoted sexual health with tailored campaigns and testing options.
- Presented on programs at conferences and local government events.
- Prepared program delivery reporting with clear data visualizations.
- Facilitated communication between government agencies, citizens, and businesses.
- Conducted deep research into trends related to malaria policies to inform decision-making.
- Supported epidemiological data collection to identify disease patterns and public health risks, including infectious diseases.
- Participated in the distribution of sanitary pads to teenage girls in underserved communities to support school attendance and reduce period poverty.
- Participated in culturally sensitive health education to improve confidence and reduce stigma around menstrual health.
- Assisted in organizing health fairs that provided free health screenings to over 5,000 people.
- Worked as part of a multidisciplinary team to improve access to clean water in rural communities.
- Maintained accurate records in line with data protection and public health guidelines.
- Worked with local NGOs and community groups to support maternal and child health initiatives.
- Communicated effectively with community members from diverse backgrounds to promote health awareness.
- Attended regular team meetings, training sessions, and public health briefings to maintain up-to-date knowledge.
- Supported monitoring and evaluation activities by tracking key performance indicators.
- Followed safeguarding and health & safety procedures at all times.
- Advocated for accessible healthcare services for marginalized communities' health improvement.
- Collaborated with government agencies to update public health policies and regulations.
- Managed multifaceted public health projects for improved community well-being.
- Monitored epidemiological trends using Excel software tools for informed decision-making.
Public Health Intern
Ministry of Health
Calabar
2019.01 - 2021.04
- Participated in a community health initiative that reduced local obesity rates in the state.
- Responded to patient inquiries and supported them promptly, ensuring their comfort and well-being.
- Collaborated with the Social Work Department to develop and implement policies for malaria prevention, addressing health crises in the community.
- Took part in Cross River State Waste Management Training, gaining knowledge in environmental health practices that promote community well-being.
- Educated community mothers on the importance of immunization, helping to promote child health and disease prevention in the local area.
- Participated in data-driven reports that informed strategic decision-making and policy formulation.
- Collaborated with international partners to secure funding for public health projects.
- Implemented innovative health promotion campaigns that reached over 10,000 individuals.
- Provided support during flu vaccination campaigns to ensure smooth operations.
- Improved public health awareness by creating educational materials and presentations.
- Worked closely with senior staff on all aspects of project development and implementation.
- Assisted in the grant writing process, securing funds for essential public health initiatives.
- Maintained currency on relevant social, economic, and industry-specific trends.
- Promoted sexual health with tailored campaigns and testing options.
- Implemented learnings from national and regional programs.
- Engaged with the commissioning cycle to review and establish needs and priorities.
Education
Msc - Public Health
University of Sunderland
Sunderland 2024.01 - 2025.05
BSc - Public Health
Adeleke university
Osun State 2017.09 - 2021.07
West Africa Examination council Examination - Science
Immaculate Conception Seminary
Calabar 2009.09 - 2016.09
Skills
- Person-centred patient care
- Palliative care experience
- Problem Solving
- Confidentiality & Record Keeping
- First Aid & CPR
- Emotional support
- Patient risk management
- Safeguarding of children and vulnerable adults
- Basic clinical support and vital signs monitoring
- Medication Support
- Microsoft Word & Excel
- Mental Health Support
- Care for patients with complex needs and disabilities
- Promoting dignity, equality, and respect
- Health education delivery
- Health literacy promotion
- Use of medical software
- Comforting distressed patients
- Data entry efficiency
- Knowledge of nhs systems
- Basic Life Support Certification
- First Aid
- Manual handling training
- Meal and drink service
- Personal hygiene assistance
- Elderly care
- Housekeeping
- Infection prevention and control
- Dementia awareness
Certification
- Safeguarding Adults (CSTF Levels 1, 2, & 3)
- Awareness of mental Health, dementia & learning disabilities
- Safeguarding Children (CSTF Levels 1, 2, & 3)
- HSG Clinical Skills Package
- Acquired brain Injury
- Allergens
- CSTF: Preventing radicalization
- HSG medication administration
- Physical restraint awareness (HSG)
- Tissue viability
- CSTF Resuscitation Adult Level 1, 2 & 3 (practical)
- Fire Safety (CSTF - practical)
- Preventing Radicalisation (CSTF)
- CSTF moving & Handling levels 1 & 2 Practical
- HSG Resuscitation: Adult Levels 1, 2 & 3
- Lone Worker Training
- Medication competency
- CAMHS Mental Health
- Food Hygiene
- CSTF NHS Conflict Resolution (practical)
LANGUAGES
English (advanced)
REFERENCES
Available on request.
Timeline
Healthcare Support Worker
MyHarmony Care
2024.05 - 2026.03
Msc - Public Health
University of Sunderland
2024.01 - 2025.05
Security Officer
Asel Group
2024.01 - 2024.04
Public Health worker
Glow-Care Foundation
2021.05 - 2023.12
Public Health Intern
Ministry of Health
2019.01 - 2021.04
BSc - Public Health
Adeleke university
2017.09 - 2021.07
West Africa Examination council Examination - Science
Immaculate Conception Seminary
2009.09 - 2016.09