Summary
Work history
Education
Skills
Languages
Timeline
Generic

Jack Balle

Burgess Hill,Sussex

Summary

Hardworking and passionate job seeker, with a profound work ethic and strong interpersonal skills. Eager to secure an entry-level customer service position. Holds a driven and determined mentality, that allows me to work efficiently even in a stressful environment.

Work history

Customer service assistant

Dice and Drinks
Burgess Hill, 79-81 Church Walk, West Sussex
07.2022 - 07.2022
  • Completed one week work of experience at the shop. I carried out a wide range of tasks such as making coffee for customers, answering any customer queries, resupplying shelves, labelling products, and cleaning the shop.
  • Assisted customers with various questions, using product knowledge and service expertise.
  • Maintained clean sales floors, and organised merchandise for visually appealing displays.
  • Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
  • Ensured customer interest and satisfaction, by drawing on my knowledge of the products, as well as my own interpersonal skills, to provide helpful but efficient support where needed.

Education

A-Levels - Psychology, Sociology, and religious studies

St Paul’s Catholic College
Burgess Hill, West Sussex
09/2021 - 06/2023

GCSEs -

St Paul’s Catholic College
Burgess Hill, West Sussex
09/2019 - 06/2021

Skills

  • Outstanding attendance record, with few days of absence
  • Excellent listening skills and high levels of empathy, which allows me to be attentive to the needs of others, including customers
  • Able to keep a maintain a calm atmosphere and a level head, even when under pressure
  • Understanding the importance of customer service, and how important happy customers are to the success of any business
  • Strong work ethic which allows me to stay driven and motivated even in challenging periods
  • Prior experience in a workplace environment where customer support was a top priority for the company

Languages

English
Native

Timeline

Customer service assistant

Dice and Drinks
07.2022 - 07.2022

A-Levels - Psychology, Sociology, and religious studies

St Paul’s Catholic College
09/2021 - 06/2023

GCSEs -

St Paul’s Catholic College
09/2019 - 06/2021
Jack Balle