Summary
Overview
Work history
Education
Skills
Professional Development
Timeline
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Noah Arneaud

Colchester,Essex

Summary

I'm a hardworking and focused professional with two years of customer-facing experience in the hospitality and retail sector. Following the completion of my A-Level qualifications in June 2024, I am excited to learn and develop in a challenging and full-time role, enabling continuous personal growth, as well as exceeding the needs, ambitions and expectations of my employer.

Overview

4
4
years of professional experience
2024
2024
years of post-secondary education

Work history

CUSTOMER SERVICE ASSISTANT

Marks & Spencer
Colchester, United Kingdom
07.2022 - 03.2025
  • Tasked with providing a friendly and attentive service to customers using excellent oral and written communication skills.
  • Responsible for upholding the high standards and reputation of my employer, acting as an ambassador when in uniform; achieved through successful completion of relevant training and experience in a customer-facing roll.
  • Responsible for cash handling and card payment management dury busy trade periods.
  • Accountable for stocking and rotating inventory in the cafe and on the shop floor.
  • Handled complaints calmly and professionally, providing appropriate solutions

PAPER DELIVERER

Crouch Street News
Colchester, United Kingdom
10.2020 - 07.2022
  • Accurate delivery of newspapers and magazines to individual customer specifications.
  • Utilised excellent time management and organisation skills to meet deadlines.
  • Responsible for covering colleague absence.
  • Maintained excellent physical fitness to move heavy loads.
  • Trained and shadowed new staff successfully.

Education

A-Levels - Computer Science - D, Business Studies - C, Mathematics - D

Colchester Sixth Form College
Colchester, ESS

GCSEs - BTEC Engineering - L2M, GCSE Combined Science - 7/6, GCSE Computer Studies - 6, GCSE English Language - 5, GCSE English Literature - 5, GCSE Geography - 6, GCSE Mathematics - 7, GCSE Physical education - 5

Philip Morant School and College
Colchester, ESS

Skills

  • Flexibility and adaptability: I frequently meet the changing demands of my employer, ready at short notice, with competence and confidence For example, covering staff absence in another area of the store, ad-hoc tasks based on busyness in the cafe, or accepting additional shifts
  • Teamwork: I developed the communications, networking, and leadership skills to collaborate well through rugby and my current job I have been recognised for my teamwork skills during previous academic group projects and by my peers in my current customer service role

Professional Development

I am currently undertaking a Google Data Analytics Professional Certificate, to try and furthering my skills as I enjoy computer science.

Timeline

CUSTOMER SERVICE ASSISTANT

Marks & Spencer
07.2022 - 03.2025

PAPER DELIVERER

Crouch Street News
10.2020 - 07.2022

GCSEs - BTEC Engineering - L2M, GCSE Combined Science - 7/6, GCSE Computer Studies - 6, GCSE English Language - 5, GCSE English Literature - 5, GCSE Geography - 6, GCSE Mathematics - 7, GCSE Physical education - 5

Philip Morant School and College

A-Levels - Computer Science - D, Business Studies - C, Mathematics - D

Colchester Sixth Form College

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