Isobel Stuart
Glasgow
Summary
Experienced in managing care homes, fostering positive and supportive environment for both residents and staff. Demonstrated ability to improve operational efficiency, maintain compliance with regulatory standards, and enhance overall resident satisfaction through compassionate leadership. Committed to building strong relationships with families and healthcare professionals to ensure highest quality of care.
Overview
37
37
years of professional experience
Work History
Home Manager
Handsale Balquhidder House
Alexandria
05.2015 - Current
- Oversaw recruitment of staff and admission processes for new residential care facility.
- Delivered high-quality, proactive, person-centered care tailored to individual service user needs.
- Cultivated positive relationships with service users to enhance overall wellbeing and care experience.
- Conducted regular audits of care practices, addressing improvement areas promptly.
- Managed safeguarding investigations sensitively, ensuring compliance with legal frameworks.
- Championed involvement of residents and families in personalized care planning.
- Resolved complaints from residents and families through effective and timely actions.
- Established partnerships with local community groups to broaden service offerings.
Home Manager
Care Homes (Scotland)
Glasgow
10.2010 - 05.2015
- Elevated Care Inspectorate grades from 2 to 5.
- Lifted moratorium on admissions, achieving and maintaining 90% occupancy.
- Restored home’s reputation by fostering relationships with multidisciplinary team.
- Proactively managed underperforming staff group to enhance team dynamics and care quality.
- Developed partnership working with a local primary school, resulting in us being finalists at the Scottish Care Awards for intergenerational working.
Bank Registered Nurse
Lotus Senior Living
Glasgow
07.2010 - 10.2010
- Managed shift operations and supported the staff team to fulfil all resident needs.
Administrator
Techlogix Solutions
Glasgow
04.2010 - 10.2010
- Facilitated company restructuring, establishing administrative processes to enhance business functionality.
Home Manager
Balmer Care Homes , Summerlee House
Coatbridge
04.2009 - 04.2010
- Achieved and maintained Care Inspectorate grade 5 through rigorous quality control measures.
- Established monthly auditing system to enhance compliance and operational efficiency.
- Implemented advanced care planning processes to improve patient outcomes.
- Managed operations of 80-bedded unit, ensuring high standards of care delivery.
Home Manager
Nethanvale Care Home
Lesmahagow
04.2005 - 04.2009
- Established two specialist dementia units.
- Executed pilot grading system with Care Inspectorate, elevating rating from grade 3 to grades 4-5.
- Supported two additional homes in enhancing quality of care delivery.
Senior Sister night shift
Ashbourne Homes
Glasgow
04.2005 - 04.2009
- Administered night staff management, including rotas, appraisals, and supervisions.
- Created a training system addressing night shift training needs effectively.
- Established cost-effective shift patterns to enhance operational efficiency.
Registered Nurse
Ashbourne Homes Wellmeadow Lodge
Glasgow
11.1990 - 08.1994
- Managed overnight care services for 50 residents.
Registered Nurse
NHS Stobhill General Hospital
Glasgow
01.1989 - 11.1990
- Coordinated patient care in rehabilitation ward to support recovery and enhance quality of life
Education
SVQ Level 4 - Social Care - Registered Managers Award
Motherwell College
Motherwell 2006
Nursing
Glasgow Nothern College of Nursing and Midwifery
Glasgow 1989
Master of Arts - History
University of Aberdeen
Aberdeen 1986
Skills
- Recruitment management
- Person-centered care
- Quality assurance
- Adult protection investigations
- Complaint handling
Timeline
Home Manager
Handsale Balquhidder House
05.2015 - Current
Home Manager
Care Homes (Scotland)
10.2010 - 05.2015
Bank Registered Nurse
Lotus Senior Living
07.2010 - 10.2010
Administrator
Techlogix Solutions
04.2010 - 10.2010
Home Manager
Balmer Care Homes , Summerlee House
04.2009 - 04.2010
Home Manager
Nethanvale Care Home
04.2005 - 04.2009
Senior Sister night shift
Ashbourne Homes
04.2005 - 04.2009
Registered Nurse
Ashbourne Homes Wellmeadow Lodge
11.1990 - 08.1994
Registered Nurse
NHS Stobhill General Hospital
01.1989 - 11.1990
SVQ Level 4 - Social Care - Registered Managers Award
Motherwell College
Nursing
Glasgow Nothern College of Nursing and Midwifery
Master of Arts - History
University of Aberdeen