Experienced Home Manager with knack for creating supportive and thriving environments. Successfully led teams to improve resident satisfaction and staff retention. Proven ability to implement innovative care programes, resulting in enhanced quality of life for residents.
Successful care home manager with proven abilities in providing overall direction and management for care services and facilities. Experienced in coordinating care provision with other health and welfare providers to meet young adult patient needs. Proactive in reviewing social care impact and finding opportunities for improvement.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Home Manager
Tomswood Lodge
London, Essex
03.2024 - 10.2024
Maintained high standard of cleanliness throughout facility to promote health and wellbeing.
Coordinated multidisciplinary team meetings for better communication and service delivery.
Managed budgets effectively, ensuring optimal use of resources.
Provided emotional support to residents, increasing their comfort and happiness levels.
Promoted continuity of care by maintaining strong relationships with external healthcare providers.
Implemented individualised care plans, enhancing quality of life for residents.
Ensured compliance with all regulatory standards through continuous monitoring and evaluation processes.
Facilitated professional development trainings for staff, improving their skills and knowledge base.
Worked closely with families to understand resident needs, resulting in personalised care plans.
Handled difficult situations calmly whilst maintaining professionalism at all times.
Conducted regular audits to maintain high standards within the home.
Effectively managed staff rosters ensuring adequate staffing levels at all times.
Took charge of recruitment process for new employees; selected candidates best suited for the job roles.
Established open lines of communication between staff, residents and their families promoting transparency.
Oversaw maintenance activities around the home; guaranteed safe living environment for the residents.
Maintained tidy environment to promote cleanliness, hygiene and quality standards.
Regular staff supervision and appraisal conducted as necessary.
Recruited and trained high-quality staff to perform best practices in home care.
Achieved diploma level 5 in health and social care and children and young people (adult pathway) to build strategic planning and team coaching skills.
Support worker
Priory Adult Care (Lily close)
London, Essex
08.2019 - 04.2024
Helped achieve patient independence through guided tasks and activities.
Increased comfort levels with personal care duties such as bathing and dressing.
Assisted in maintaining a clean environment for improved client health.
Encouraged social integration by facilitating community involvement opportunities.
Assured safety measures were met to prevent falls or accidents.
Provided transportation for medical appointments, ensuring timely arrival.
Administered medication according to schedule, promoting optimal health outcomes.
Prepared nutritious meals that met special dietary needs of clients.
Maintained detailed records of patient behaviour changes for healthcare team reference.
Implemented care plans set out by healthcare professionals leading to improved patient well-being.
Actively listened to client concerns thus creating a comforting environment.
Assisted with mobility issues enabling easier movement around the home.
Participated in regular team meetings, enhancing quality of care provided.
Contributed feedback on patient progress leading to adjustments in personalised care plans.
Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Built strong patient relationships through compassionate care and friendly rapport building.
Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
Administered medication with rigorous planning and recordkeeping.
Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Continuously promoted best practices in health, safety and security to safeguard service user welfare.
Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
Assisted service users to obtain and access community resources.
Established and maintained working relationships with clients based on trust and non-judgement.
Assessed clients and documented information for records and analysis.
Deputy home manager
Jehovah Jireh health care and company ltd
Scunthorpe, North Lincolnshire
11.2016 - 09.2018
Ensured high-quality care for residents by conducting regular staff training sessions.
Developed comprehensive care plans for improved health outcomes.
Strengthened community relations through participation in local events as a representative of the home.
Improved resident satisfaction with consistent monitoring and adjustment of care strategies.
Compiled monthly reports to ensure adherence to regulatory standards.
Coordinated team rotas, resulting in seamless service delivery.
Implemented effective communication systems for efficient staff coordination.
Provided support to Home Manager, leading to smooth home operations.
Handled administrative duties, ensuring timely completion of paperwork and documentation.
Enhanced service quality by promptly addressing concerns raised by relatives or residents.
Liaised with medical professionals for proper health assessments of new residents.
Assisted with budget planning which aided in financial efficiency of the home operations.
Maintained clean and safe living conditions, contributing to overall well-being of residents.
Conducted internal audits regularly, ensuring compliance with all relevant regulations and standards.
Facilitated family visits for increased resident happiness and morale.
Managed conflict resolution between residents or staff effectively, maintaining harmony within the home.
Built and maintained helping relationships with elderly residents and their families.
Supervised and evaluated staff work, providing constructive feedback for improved services.
Established daily priorities and coordinated general daily tasks to maintain smooth-running operations.
Recruited and trained compassionate staff to provide high quality care services.
Evaluated impact of social care and identified opportunities to improve service.
Managed budget planning, preparing budget reports and overseeing supply and equipment expenditure.
Worked within local communities to promote social awareness and care.
Developed procedures and performance standards for nursing, personal care and administrative staff.
Reviewed elderly residents' ability to take care of themselves and planned appropriate support.
Oversaw budget planning and report preparation.
Care assistant
Ashbrook Nursing Home
London, Essex
01.2016 - 02.2017
Assisted in daily living activities for enhanced patient comfort.
Provided emotional support to patients, improving their mental wellbeing.
Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
Organised recreational activities for improved social interaction amongst residents.
Ensured safe environment by maintaining orderliness and cleanliness in the facility.
Collaborated with healthcare team for effective patient care delivery.
Monitored vital signs of patients for early detection of health complications.
Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
Respected privacy and dignity of each resident during provision of care services.
Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
Aid in mobility exercises which resulted in improved physical strength among elderly residents.
Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Maintained confidentiality and compliance standards for optimised patient care.
Delivered high-quality care to clients with disabilities, achieving care plan objectives.
Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
Prepared healthy meals with additional mealtime planning, feeding and support.
Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
Submitted reports to manager regarding status of client.
Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
Optimised patient satisfaction through compassionate, considered care and communication.
Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
Provided attentive first-hand care, comfort and safety to patients.
Positioned, lifted and transported patients with limited mobility.
Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
Updated families regularly on patient progress and treatment plan changes.
Accounting assistant
Teem communication
London, Essex
04.2014 - 11.2015
Managed financial records by organising and maintaining all accounting documents.
Prepared accurate financial reports for improved decision making.
Ensured accuracy in invoicing with meticulous data entry and review.
Assisted in budget preparation for optimal resource allocation.
Improved cash flow management with timely collection and payment activities.
Provided support during audits to ensure compliance with regulations.
Handled petty cash disbursement, preventing misuse of funds.
Education
Bachelor of Science - Accounting
Ladoke Akintola University
Nigeria
09.2000 - 09.2006
Diploma in health and social care - Level 3 adult
Tudar Skills Limited
London
Diploma in Leadership, social care, young adult. - Level 5 (adult pathway)
Tudar Skills
London
Skills
Personal data protection understanding
Medication Administration
Care planning
Patient record keeping
Budget management
Healthcare regulation knowledge
Staff supervision
Basic Life Support Certification
Safeguarding procedures
Training and Development
Social care
Care home compliance
Recruitment and hiring
Diversity awareness
CQC regulations
Disciplinary procedures and appraisals
Person-centred planning
Incident reporting
Budgetary management
Person-centred care
Compliance understanding
Vulnerable Adult Safeguarding
Health and Social Care Act 2008
Safeguarding vulnerable adults
Staff motivation
Recruitment and training
CQC compliance
Training staff
Compassionate care
Crisis management
Timeline
Home Manager
Tomswood Lodge
03.2024 - 10.2024
Support worker
Priory Adult Care (Lily close)
08.2019 - 04.2024
Deputy home manager
Jehovah Jireh health care and company ltd
11.2016 - 09.2018
Care assistant
Ashbrook Nursing Home
01.2016 - 02.2017
Accounting assistant
Teem communication
04.2014 - 11.2015
Bachelor of Science - Accounting
Ladoke Akintola University
09.2000 - 09.2006
Diploma in health and social care - Level 3 adult
Tudar Skills Limited
Diploma in Leadership, social care, young adult. - Level 5 (adult pathway)
Cluster Chief Engineer at Meliá Hotels International, Melia Serengeti Lodge Member of Melia Collection, Ngorongoro Lodge Member of Melia CollectionCluster Chief Engineer at Meliá Hotels International, Melia Serengeti Lodge Member of Melia Collection, Ngorongoro Lodge Member of Melia Collection