Summary
Work history
Skills
Education
Accomplishments
Generic

Isla Palmer

Haywards Heath,West Sussex

Summary

A dedicated professional with experience in retail operations and customer service, gained through work at St Pauls and St Peter's Charity Shop. Demonstrates strong organisational skills as a Young Leader within Girl Guiding, planning and executing meetings effectively. Possesses analytical abilities honed through research on Apple during a BTEC Business course, providing insights into business operations and product offerings. Aspires to leverage these skills in a dynamic business environment.

Motivated individual with a strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Work history

Sales Assistant

St Peter and St James Hospice Charity Shop
Haywards Heath, West Sussex
2025.09 - Current
  • Conducted daily inventory checks to manage stock levels accurately.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Built strong relationships with regular customers for repeat business.
  • Assisted customers in locating specific items to boost satisfaction.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Processed returned or exchanged items and provided refunds to customers.

Nursery Assistant

Windmills Playgroup
Burgess Hill, West Sussex
2024.06 - 2024.07
  • Supported teachers with daily routines for smoother classroom operation.
  • Collaborated with other nursery staffs to ensure efficient day-to-day operations.
  • Enhanced children's social skills through organising group activities.
  • Prepared age-appropriate teaching materials aiding effective lesson delivery.
  • Spent time with the nursery manager who explained some of the tasks required to run the nursery.

Skills

In my spare time I am a Young Leader within Girl Guiding This involves planning Girl Guiding meetings and helping to run them

Working for St Pauls and St Peter's Charity Shop has enabled me to experience many side of retail, including customer service, stock taking and till operations

As part of my BTEC Business course I chose to research Apple This encapsulates many aspects of the business and products which has given me a great insight into how Apple operate, as well as the products and services Apple provide

Education

BTEC and A Level - Business BTEC Level 3 and A Level Music

St Paul’s Catholic College 6th Form
Burgess Hill, West Sussex
09/2025 -

GCSEs - English Language, English Literature, Maths, Biology, Music, Photography, German

Chailey School
South Chailey, East Sussex
09/2020 - 06/2025

Accomplishments

Girl Guiding Gold Award.

DofE Bronze Award.

Similar Profiles

Create profile
Isla Palmer