Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Isabella Spencer

Grantham ,Lincolnshire

Summary

Experienced retail professional with focus on delivering exceptional customer service and driving sales. Enhance customer engagement through strong communication skills and deep understanding of product knowledge. Consistently meet sales targets by employing effective merchandising techniques and creating welcoming store environment. During my school years I was a hard working student who was always on time, never stepping out of line. I was always dedicated to my revision throughout and my earlier years, which has increased my time management massively as well as my organisation. As well as being a

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Also always priding myself on appearance, always making sure that I am looking presentable in the work place as that drives sales as well as gives the company a good reputation.

Overview

2
2
years of professional experience

Work history

Retail sales associate

Asda
Grantham , Lincolnshire
06.2023 - Current

During my experience working at ASDA Grantham I have:

  • Contributed to sales targets through active promotion of products.
  • Managed stock levels for optimal store performance.
  • Dealt with returns, ensuring customer satisfaction.
  • Assisted in visual merchandising, improving shop floor appeal.
  • Provided product knowledge to customers for informed purchases.
  • Advised customers on product selection based on their needs.
  • Established rapport with customers through attentive listening and communication.
  • Collaborated with team members for efficient store operations.
  • Supported marketing initiatives by setting up promotional displays.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Maintained orderly store to provide customers with pleasant shopping experience.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Assisted in timely, accurate completion of markdowns, re-tickets, and RTVs.
  • Unpacked deliveries quickly to maximise customer sales opportunities.
  • Hung, tagged and steamed new stock to maintain visual and security standards.
  • Followed visual merchandising packs to display new products and promotions.
  • Maintained tidy sales floor to enhance shopping experience.

Education

A-Levels -

Priory Ruskin academy
Grantham, Lincolnshire
09/2017 - 07/2024

Skills

  • Customer service oriented
  • Superb time management
  • Self-motivated
  • Online sales
  • Fashion and styling expertise
  • Confident communicator
  • Retail merchandising expertise
  • Just In Time stock control
  • Merchandising
  • Promotions

Affiliations

  • Outside of my work life, I like to spend some of my time reading books. My favourite genre of book to read is chick lit and modern contemporary fiction, as my favourite book I have read is ‘Sex And The City’ by Candace Bushnell. I also like other books that she has written which are in the same category. Although I did enjoy reading ‘American Psycho’ which was a different genre to what Im used to, I really enjoyed the film and would consider it one of my favourites and the book did not disappoint.
  • I also like to take time out and shop, I find looking at the most recent trends in the fashion world rather interesting whether that is online or inside shops. As I enjoy fashion which was one of my main reason I chose retail as my frosty job.
  • Listening to music and going to concerts is also one of the things that I like doing the most, one of my favourite artists is Justin Timberlake and I went to go see him in concert last August with my friends in Birmingham. I enjoy listening to all sorts of genres of music as I feel like I can really get away from reality and relax, some of the genres include R&B, Pop, Hip-Hop and indie music.

Timeline

Retail sales associate

Asda
06.2023 - Current

A-Levels -

Priory Ruskin academy
09/2017 - 07/2024
Isabella Spencer