DANIEL ACHESE
London,City of London
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Retail sales associate
All Season Super Stores
Port Harcourt, Rivers State
01.2023 - 11.2023
- Guaranteed client satisfaction by constantly providing standards of company services and values.
- Engaged clients by building authentic, long-term relationships, from welcoming to after-sales assistance.
- Actively participated in daily and department meetings, providing insights and recommendations.
- Enhanced customer experience through all communication channels through professionalism and product knowledge.
- Updated product labelling and pricing to reflect discounts and offers.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Explained product benefits maximising customer engagement while driving sales.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Maintained orderly store to provide customers with pleasant shopping experience.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Worked closely with stock team to guarantee product availability and meet client requests.
Education
Master of Science - Information Technology
University of Bedfordshire
Luton 01.2024 -
Bachelor of Science - Oil and Gas Engineering
Kwame Nkrumah University of Science and Technology
Ghana 01.2012 - 12.2016
Skills
- Customer service oriented
- Superb time management
- Outgoing and enthusiastic
- Confident communicator
- Self-motivated
- Team Work
- Detail-oriented
- Conflict resolution
- Problem solving
Timeline
Master of Science - Information Technology
University of Bedfordshire
01.2024 -
Retail sales associate
All Season Super Stores
01.2023 - 11.2023
Bachelor of Science - Oil and Gas Engineering
Kwame Nkrumah University of Science and Technology
01.2012 - 12.2016
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