Isabella Avila
Stroud,Gloucestershire
Summary
I am passionate and creative with a love for fashion, personal style and the way clothing can help people express who they are. I believe fashion is more than simply what you wear, it is a way of building confidence, expressing individuality and making people feel seen.
I particularly enjoy helping people discover styles that feel authentic to them, whether that means encouraging someone to step outside their comfort zone or finding the small details that make an outfit feel completely their own. I am naturally approachable, enthusiastic and attentive to people, and I enjoy creating an experience where customers feel confident in their choices.
I am excited by the fast paced and people focused nature of fashion retail. I am keen to develop my customer service and retail skills while contributing to a welcoming environment where every customer can find something that feels uniquely theirs
Overview
2
2
Languages
3
3
years of professional experience
Work history
Front of house waitress
The Bear
Stroud, Gloucestershire
2026.08 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Maintained cleanliness of work areas to promote hygiene and organisation. and equipment to maintain faultless hygiene standards.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Improved efficiency and productivity by acquiring new skills.
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
- Oversaw daily operations to achieve high productivity levels.
Sales assistant
Sanderson's Boutique
Stroud, Gloucestershire
2026.01 - 2026.08
- Utilised knowledge of current sales promotions to guide customers in making informed buying decisions.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Guided customers in selecting products that best met their needs.
- Built strong relationships with regular customers for repeat business.
- Handled cash transactions, ensuring accurate accounting at the end of each shift.
- Oversaw daily till operations at the checkout area
- Managed multiple tasks simultaneously while ensuring high-quality customer care.
- Handled high-pressure situations calmly.
- Assisted in organising displays and keeping a clean environment.
- Have excellent communication skills to provide detailed product information.
Front of house waitress
Giuseppe's Nailsworth
Nailsworth, Gloucestershire
2024.01 - 2026.02
- Greeted customers, took orders, and made sure they had a positive experience.
- Served customers and made a range of drinks in a busy bar and restaurant.
- Stayed calm under pressure and made sure customers received friendly and efficient service.
- Worked well with the rest of the team to keep service running smoothly, especially during busy periods.
- Handled cash and card payments accurately and gave customers the correct change.
- Answered phone calls, took bookings, and helped with customer enquiries.
- Learned the menu, daily specials, and allergy information so I could answer customer questions confidently.
- Set up and cleared tables quickly to keep the restaurant clean and ready for guests.
- Followed food hygiene and safety rules to help maintain a clean and safe working environment.
- Helped train new staff by showing them how things worked and supporting them during their first shifts
Education
A-Levels - Level 3 Extended Diploma in Photography
Access Creative College
Bristol 2025.09 -
Skills
- Effective communication
- Friendly, approachable, and able to build positive relationships with customers and colleagues
- Hardworking, reliable, and committed to delivering high standards of service
- Strong attention to detail, ensuring accuracy and efficiency in a fast-paced environment
- Cash handling
- Excellent work ethic with a proactive and positive attitude
- Adaptable and quick to learn new skills, procedures, and systems
- Able to work well under pressure while maintaining a welcoming and professional manner
- Strong team player who works effectively with colleagues to provide excellent customer experiences
Languages
English
Native
Portuguese
Fluent
Volunteering Work
I have previously volunteered with adults with disabilities, supporting individuals with a range of needs while helping with gardening activities, shared spaces, and day to day tasks. This experience strengthened my ability to communicate clearly, listen attentively, and adapt my approach to different people, ensuring everyone felt comfortable and supported.
Working closely with others also developed my patience, teamwork and confidence when building positive relationships. I learned the importance of being approachable, understanding individual needs and creating a welcoming environment, qualities I can bring directly into a customer facing role, where making each customer feel heard, valued and confident is just as important as the product itself.
Timeline
Front of house waitress
The Bear
2026.08 - Current
Sales assistant
Sanderson's Boutique
2026.01 - 2026.08
A-Levels - Level 3 Extended Diploma in Photography
Access Creative College
2025.09 -
Front of house waitress
Giuseppe's Nailsworth
2024.01 - 2026.02