Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lilian Mwonjoria

Duxford,Cambridgeshire

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.

And also, a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Front of House Waitress

Evolve Hospitality
Cambridge, Cambridgeshire
12.2022 - Current
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Regularly communicated with kitchen and bar staff to maintain smooth front-of-house operations, minimising potential service delays.
  • Met with restaurant managers to communicate, review and manage changes to operational processes.
  • Accurately received and processed orders, noting dietary requirements to maintain customer satisfaction.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.

Crew Trainer

McDonald's
Cambridge, Cambridgeshire
03.2022 - Current
  • Set positive examples for team members by demonstrating quality service.
  • Mentored junior employees to improve accuracy and efficiency when taking orders.
  • Provided regular feedback and constructive criticism of employee performance.
  • Developed employees' skills in new tasks or stations.
  • Mentored junior employees to improve accuracy and efficiency when taking orders.
  • Maintained current knowledge of company standards and up-to-date food safety regulations.

Student Brand Ambassador

Deliveroo
Cambridge, Cambridgeshire
09.2023 - 10.2023
  • Used existing network to build and strengthen relationships with student organisations.
  • Maximised conversion, using easy-to-understand language to explain how the product benefits student life.
  • Drove continuous improvement by updating content strategy with the latest trends and competitor activity.
  • Implemented innovative brand activation ideas that led to product sales increase.

Education

Bachelor of Science - economics

Anglia Ruskin University
Cambridge
01.2022 - 12.2024

Skills

  • Teamwork
  • Point Of Sale system operation
  • Effective communication
  • Ability to work in a fast-paced environment
  • Customer service
  • Adaptability and multitasking
  • Market research
  • Marketing campaign management
  • Market and competitive analysis

Languages

English
Fluent
Swahili
Fluent

Timeline

Student Brand Ambassador

Deliveroo
09.2023 - 10.2023

Front of House Waitress

Evolve Hospitality
12.2022 - Current

Crew Trainer

McDonald's
03.2022 - Current

Bachelor of Science - economics

Anglia Ruskin University
01.2022 - 12.2024

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Lilian Mwonjoria