Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jasmine Gautrey

Hordle,Hampshire

Summary

I am an organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively.


I am a personable individual with knack for customer service and communication, coupled with strong organisational skills and friendly demeanour. I possess relevant transferable skills including teamwork and multitasking in fast-paced environments. I am eager to contribute and to expand my knowledge and skills.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Front of house Waitress

Sway Manor Hotel
Sway, Hampshire
04.2024 - 10.2024
  • Ensured smooth running of service by promptly addressing customer needs.
  • Facilitated seamless dining experiences for customers through efficient table management.
  • Maintained cleanliness and hygiene standards with regular cleaning tasks.
  • Enhanced guest satisfaction by quickly resolving complaints and issues.
  • Took customer orders to ensure timely and accurate delivery of meals.
  • Prepared tables for new arrivals, ensuring a welcoming atmosphere.
  • Built rapport with guests, contributing to repeat business and positive word-of-mouth referrals.
  • Served food and beverages to customers, providing friendly and attentive service.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

Administrator - Work Experience

Will Stone Gas Plumbing & Heating Ltd
Hordle, Hampshire
06.2023 - 07.2023

.

  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
  • Learnt to operate the customer database using specialized software
  • Learnt to touch up
  • Raised invoices and quotes to be sent to customers using the computer software
  • Filing


KP

The Manor at Sway
Sway, Hampshire
11.2021 - 02.2023
  • Enhanced kitchen efficiency by maintaining cleanliness and organisation of work areas.
  • Cleaned cooking utensils, equipment, and dishes to maintain clean working condition.
  • Handled kitchen equipment safely, reducing risk of accidents in the workplace.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Used kitchen equipment as instructed and to safety protocols.
  • Ensured high standards of hygiene with regular cleaning routines.
  • Maintained smooth operations to support busy dining periods.

Education

GCSEs -

Priestlands School
Lymington
09.2019 - 07.2024

Skills

  • Customer Service
  • Menu memorisation
  • Order processing
  • Table management
  • Food and beverage service
  • Proactive attitude
  • Effective multitasking
  • Presentation standards
  • Positivity and enthusiasm
  • Attention to Detail
  • Patience and composure

Affiliations

  • I enjoy walking in the forest with my family and eating out. Spending time with friends. I have been involved in many competitions and gained medals in Karate competions over the years.

Timeline

Front of house Waitress

Sway Manor Hotel
04.2024 - 10.2024

Administrator - Work Experience

Will Stone Gas Plumbing & Heating Ltd
06.2023 - 07.2023

KP

The Manor at Sway
11.2021 - 02.2023

GCSEs -

Priestlands School
09.2019 - 07.2024
Jasmine Gautrey