Isabel Mansfield
Christchurch,Dorset
Summary
I am a friendly and hardworking person with a positive attitude, strong communication skills, and a wealth of experience in customer-facing environments. I enjoy working with people and helping to create a welcoming environment for customers. I work well in busy situations, stay calm under pressure, and always try to give my best. I am reliable, quick to learn, and adaptable, with the ability to work well both independently and as part of a team. With extensive experience, I have developed strong problem-solving skills and confidence in handling a variety of situations. I am keen to continue learning, developing new skills, and building on my valuable experience.
Overview
2
2
years of professional experience
Work history
Waitress
Lord Bute Hotel and Restaurant
Highcliffe
2024.03 - 2024.08
- Delivered premium food and beverage service in a high end, high pressure environment.
- Demonstrated knowledge of menu items to assist in customer decision making.
- Maintained clean and tidy dining area for optimal guest experience.
- Assisted in stock management.
- Kept up-to-date on current promotions or special offers to inform guests accordingly.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Prepared beverages, ensuring consistent quality.
Retail Assistant
Home Bargains
Christchurch
2025.06 - 2025.11
- Supported team members for improved operational efficiency.
- Handled fast-paced customer service and managed busy till transactions.
- Assisted in stock replenishment to maintain store appearance.
- Resolved customer complaints, ensuring satisfaction and repeat business.
Ad-Hoc Housekeeper
Lord Bute Hotel and Resturant
Highcliffe
2024.03 - 2024.08
- Completed deep cleaning tasks resulting in a germ-free environment.
- Demonstrated a high level of attention to detail.
- Managed laundry process, drying, folding clothes; keeping the store cupboard tidy.
- Managed waste disposal effectively for a cleaner environment, paying close attention to health and safety procedures.
Therapist
Home Salon
Christchurch
2025.05 - 2026.06
- Designed and established a home built treatment space to build client base and gain extensive hands-on experience.
- Provide a variety of professional treatments in a dedicated private setting.
- Handled the full client journey, from initial booking and consultation to treatment and aftercare.
Student
Peter Symonds College
Winchester
2024.09 - 2026.06
- Carried out day-to-day duties accurately and efficiently.
- Gained extensive experience performing a high volume of treatments on a wide range of public clients.
- Repetitive practise of level 2 and 3 treatments.
- Worked on reception taking calls and bookings.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Babysitter
Christchurch
Christchurch, Dorset
2024.04 - 2026.06
- Provided safe and engaging environment by organising creati.
- Maintained healthy eating habits by preparing nutritious meals and snacks.
- Provided assistance with personal hygiene tasks such as bathing, brushing teeth creating a routine for self-care among kids.
- Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
- Ensured child safety during indoor and outdoor activities for peace of mind of parents.
- Promoted good behaviour by using positive reinforcement strategies.
Education
VRQ Level 2 - Beauty Therapy
Peter Symonds College
Winchester, Hampshire 9 2024 - 2026.06
GCSEs - undefined
Highcliffe school
HighcliffeSkills
* Excellent customer service — experienced in making clients feel comfortable, welcome, and valued
* Strong communication skills — confident speaking with a wide range of people and building rapport quickly
* Ability to work under pressure — able to stay calm and efficient during busy periods
* Teamwork — work well with colleagues to keep service running smoothly
* Attention to detail — maintain high standards of service, presentation, and cleanliness
* Time management — able to manage multiple tasks and prioritise effectively
* Cash handling / payments — confident processing transactions accurately (if you’ve done this)
* Professional and well-presented — friendly, approachable, and polished in customer-facing roles
* Fast learner — quick to pick up new systems, processes, and responsibilities
* Reliable and punctual — dependable and committed to showing up ready to work
HOBBIES AND INTERESTS
Developing my beauty skills, fitness and wellbeing, cooking, shopping and socializing.
Timeline
Retail Assistant
Home Bargains
2025.06 - 2025.11
Therapist
Home Salon
2025.05 - 2026.06
Student
Peter Symonds College
2024.09 - 2026.06
Babysitter
Christchurch
2024.04 - 2026.06
Waitress
Lord Bute Hotel and Restaurant
2024.03 - 2024.08
Ad-Hoc Housekeeper
Lord Bute Hotel and Resturant
2024.03 - 2024.08
VRQ Level 2 - Beauty Therapy
Peter Symonds College
9 2024 - 2026.06
GCSEs - undefined
Highcliffe school