Imogen Weller
Milton Keynes,buckinghamshire
Summary
Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. I have experience with first aid from babysitting a girl who has life-saving equipment and monitoring her stats on the machine.
Overview
1
1
years of post-secondary education
Work history
Front of house waiter
Mr tea's
milton keynes, Buckinghamshire
2023.10 - 2024.02
- Managed timing standards in food deliveries to minimise delays.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Advised on food and drink choices based on customer preferences.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
Education
GCSEs -
Shenley Brook End School
Milton Keynes 2020.11 - 2023.06
T-level - childcare and early years
Milton Keynes College
Milton Keynes 2023.09 -
Skills
- Barista experience
- Table setting
- Food and beverage knowledge
- Order taking
- Table service
- Upbeat, outgoing and positive
- Interpersonal skills
- great time management
Timeline
Front of house waiter
Mr tea's
2023.10 - 2024.02
T-level - childcare and early years
Milton Keynes College
2023.09 -
GCSEs -
Shenley Brook End School
2020.11 - 2023.06