Andrada Ciure
Leighton Buzzard,Central Bedfordshire
Summary
Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
3
3
years of post-secondary education
Work History
Waiter
Mama Rosa's
Leighton Buzzard, Central Bedfordshire
06.2024 - Current
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Managed table settings for optimal dining experience.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Handled payment transactions to guarantee smooth customer checkout process.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Helped reduce waiting times by swiftly clearing tables after use.
- Maintained knowledge of menu items, leading to accurate order taking.
- Accommodated special dietary requests, enhancing customer dining experience.
- Explained dish components clearly to inform customers' decisions.
- Remained calm under pressure, ensuring better performance during peak hours.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Increased order value by upselling sides, drinks and desserts.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
Education
GCSEs -
Cedars Upper School
Leighton Buzzard 09.2021 - 06.2024
Skills
- Table preparation
- Customer service
- Food and beverage knowledge
- Menu memorisation
- Cash handling
- Food hygiene practices
- Allergen awareness
- Order taking
- Order processing
- Reservation management
- Bill calculation
- Drink serving techniques
- Positive attitude
- Stress tolerance
- Barista training
- Upselling techniques
- Meal recommendation
- Familiarity with dietary restrictions
- Handling difficult customers
- Polite telephone manner
- Payment Processing
- Table clearing
- High-volume dining
- Bartending
- Food hygiene protocol
- Food safety understanding
- Barista experience
- Food and beverage service
- Spirits, wine and food service
- Table service
- Table setting
- Drink serving
- Barista skills
- Stock rotation
- Hygiene maintenance
Languages
Romanian
Native
Timeline
Waiter
Mama Rosa's
06.2024 - Current
GCSEs -
Cedars Upper School
09.2021 - 06.2024
Similar Profiles
Amelia KimbroughAmelia Kimbrough
Server at Mama Rosa's Mexican ResturantServer at Mama Rosa's Mexican Resturant
Skylar TulkSkylar Tulk
Shop Assistant at Mama Rosa's PizzeriaShop Assistant at Mama Rosa's Pizzeria
Courtney NorrisCourtney Norris
Farmers' Market Sales at Rosa's Tropical ExoticFarmers' Market Sales at Rosa's Tropical Exotic