Ilze Olina
Bristol,Bristol
Summary
Friendly and diplomatic, with strong communication abilities and knack for problem-solving. Skilled in handling customer queries and managing challenging situations. Proficient in C# and experienced with the .net framework, showcasing technical skills that complement a commitment to excellence.
Overview
1
1
year of professional experience
Work history
Guest Relations Assistant
Wedding Venue Gulbji
Kuldiga
06.2025 - 08.2025
- Assisted over 50 wedding guests by providing information about event times and facilities available.
- Responded to guest inquiries and resolved issues promptly to enhance satisfaction.
- Maintained cleanliness and organisation of reception area to create a welcoming atmosphere.
- Trained 2 new staff on guest service protocols and procedures to uphold quality standards.
Junior software developer
Freelance
Bristol
06.2024 - 05.2025
- Engaged in continuous learning throughout 1 year to stay updated with emerging technologies and industry trends.
- Optimised code for better system efficiency and performance.
- Enhanced user experience by developing responsive applications.
Education
NVQ Level 3 - Aeronautical Engineering & Maintenance
City of Bristol College
Bristol 09.2022 - 06.2024
NVQ Level 3 - Computing
City of Bristol College
Bristol 09.2024 - 06.2025
Bachelor of Science - Aerospace Engineering
University of Bristol
Bristol 09.2025 -
Skills
- Service-Focused
- Familiarity with cleaning procedures
- Event planning assistance
- Cultural sensibility
- Knowledge of C#
- Experienced with net framework
Affiliations
- Tennis
- Horse Riding
- Snowboarding
Languages
Latvian
Native
Timeline
Bachelor of Science - Aerospace Engineering
University of Bristol
09.2025 -
Guest Relations Assistant
Wedding Venue Gulbji
06.2025 - 08.2025
NVQ Level 3 - Computing
City of Bristol College
09.2024 - 06.2025
Junior software developer
Freelance
06.2024 - 05.2025
NVQ Level 3 - Aeronautical Engineering & Maintenance
City of Bristol College
09.2022 - 06.2024