Hussain Bashir
Manchester,lancashire
Summary
Motivated 18-year-old customer advisor with proven communication, problem-solving, and customer service skills in a fast-paced environment. Strong interest in business accounting and finance, with a commitment to continuous learning and development of analytical and organizational skills. Quick learner and effective team player, consistently ready to embrace new challenges and responsibilities.
Overview
2
2
years of professional experience
Work History
Customer Advisor
Boots UK
Manchester, manchester city centre
09.2024 - Current
- Helped customers by knowledgeably answering enquiries regarding product placement, details and availability.
- Assisted customers with product-related questions, feedback and complaints.
- Successfully managed customer issues with effective and efficient solutions.
- Helped customers feel valued and appreciated by going the extra mile to answer questions.
- Remained calm under pressure throughout customer complaints, delivering positive, professional resolutions.
- Remained calm under pressure to handle customer complaints and solve problems.
- Maintained working knowledge of available products and services for enhanced customer service.
- Adapted communication style to suit a diverse range of customers, ensuring clear and effective dialogue.
- Worked with tireless energy and enthusiasm to deliver quality customer care against call-handling targets.
- Participated in team meetings, contributing ideas for enhancing customer service procedures and strategies.
- Analysed customer feedback and reported findings to management, contributing to continuous improvement efforts.
Education
A-Levels - mathematics/economics and business
xaverian college
manchester 2024 - 2026
Skills
- Customer complaint handling
- Customer experience
- Client management
- Problem resolution
- Problem-solving
- Analytical thinking
- Time management
- Calm under pressure
- Team collaboration
- Communication skills
- Communication adaptability
- Public speaking
- Health and safety awareness
Languages
Hindi, English
First Language
Interests
- Interested in investing and keeping up with financial markets
- Enjoy learning about personal finance and finding ways to improve budgeting skills
- Regular gym-goer, which has helped me build discipline and consistency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Advisor
Boots UK
09.2024 - Current
A-Levels - mathematics/economics and business
xaverian college
2024 - 2026