Hudaa Mahdia
London
Summary
Dedicated University Student pursuing a part-time customer-facing role, offering strong communication and interpersonal skills. Effectively manages time to balance academic commitments with work responsibilities. Available for evenings, weekends, and holidays, bringing a proactive work ethic and a collaborative spirit from team projects.
Overview
2
2
Languages
2
2
years of post-secondary education
1
1
year of professional experience
Work history
Bookshop volunteer
oxfam
london
02.2025 - 09.2025
- Enhanced customer satisfaction by offering personalised reading suggestions.
- Provided excellent customer service; ensured repeat business.
- Maximised sales, recommended bestsellers and high-interest items.
- Increased footfall in-store through engaging window displays highlighting new arrivals and seasonal offers.
- Handled book orders efficiently to maintain consistent availability of stocks.
- Conducted regular inventory checks; kept accurate records of stock levels and sales trends.
- Performed daily financial tasks including cash handling, till operation and end-of-day banking procedures.
Education
A-Levels - Business, Religious education and Psychology
Barking Abbey School
london 09.2024 - 05.2026
GCSE -
Barking abbey school
london 05.2024 - 06.2024
Skills
- Problem solving: Through my role of being a peer mentor for younger students in my school, it enabled me to give advice and solve any concerns mentees were having in school and home life
- Customer service: Working in bookshop meant i handled complaints, had excellent communication with customers
- Critical thinking: Studying Religious Studies at A-level has refined my critical thinking skills by requiring me to analyse complex philosophical and ethical arguments, consider multiple perspectives, and form well-reasoned conclusions based on evidence and logic
- Teamwork: Winning a business pitch with my team in school demonstrated my strong teamwork skills, as we collaborated effectively, communicated ideas clearly, and supported each other to achieve a common goal under time pressure
Affiliations
- Tennis
- Swimming
Languages
English
Native
Urdu
Fluent
References
David, Aelmans, TRDVolunteers@oxfam.org.uk, Oxfam, Manager
Timeline
Bookshop volunteer
oxfam
02.2025 - 09.2025
A-Levels - Business, Religious education and Psychology
Barking Abbey School
09.2024 - 05.2026
GCSE -
Barking abbey school
05.2024 - 06.2024