Summary
Overview
Work history
Education
Skills
Certification
Timeline
AdministrativeAssistant

holly mcilroy

bedford ,bedfordshire

Summary

Dedicated retail professional with a strong foundation in customer service and cash handling. Proficient in understanding retail laws, product display setup, and fault-finding in retail systems. Skilled in money transactions, refund and exchange processing, and conflict resolution. Adept at stock counting and cashing up, with a focus on accuracy and efficiency. Committed to maintaining positivity and enthusiasm while achieving career growth within the retail sector.

Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.

Overview

2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Shop assistant

The cottage bakery
Ampthill, Central Bedfordshire
10.2023 - Current
  • Coordinated closely with management on shop floor layouts and visual merchandising.
  • Maintained clean, appealing shop environment for comfortable shopping experience.
  • Handled cash register efficiently, ensuring accurate transactions.
  • Assisted in inventory counts, maintaining accurate records.
  • Greeted every customer warmly, promoting friendly atmosphere.
  • Completed restocking swiftly post delivery arrival to ensure immediate product availability.
  • Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Completed opening and closing duties in line with established schedule.

Office cleaner

WIXTED CLEANING LIMITED
Flitwick, Central Bedfordshire
02.2023 - 07.2023
  • Ensured cleanliness of premises by supervising and participating in cleaning tasks.
  • Followed industry best practices for maintaining optimal cleanliness and hygiene.
  • Established a healthy work environment by implementing safety measures.
  • Adapted quickly to changes in schedules or routines, minimised disruptions in service.
  • Inspected equipment regularly for maintenance needs and safety compliance.

Education

GCSEs - English

Redborne upper school
Bedford
05.2020 - 06.2021

Skills

  • Understanding retail laws
  • Positivity and enthusiasm
  • Basic mathematics
  • Product display setup
  • Fault-Finding in retail systems
  • Money transactions
  • Customer Service
  • Refund and exchange processing
  • Cash handling
  • Conflict Resolution
  • Heavy lifting
  • Money handling
  • Cashing up
  • Stock counting

Certification

level 2 - hairdressing

level 1 - hair and beauty therapy

Timeline

Shop assistant

The cottage bakery
10.2023 - Current

Office cleaner

WIXTED CLEANING LIMITED
02.2023 - 07.2023

GCSEs - English

Redborne upper school
05.2020 - 06.2021
holly mcilroy