Chinthaka Konarathna Mudiyanselage
Leeds,United Kingdom
Summary
Dynamic and detail-oriented retail professional with extensive expertise in product display setup, visual merchandising, and stock management. Demonstrates a strong understanding of British retail laws and excels in customer service, personal selling techniques, and B2C sales. Known for excellent communication skills, patience under pressure, and a team player mentality. Committed to enhancing customer retention through effective product knowledge and attention to detail. Career goals include advancing within the retail sector to leverage skills in inventory management and point of sale systems for improved store operations.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work history
Shop Assistant
Family Shopper
Leeds, United Kingdom
2025.09 - 2026.03
- Collaborated closely with store management for daily operations success.
- Assisted customers with enquiries to enhance their shopping experience.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Assisted in inventory management, maintaining accurate stock levels.
- Received and verified deliveries against order documentation.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Cafe Worker
Vincent Center
Leeds, United Kingdom
2024.04 - 2024.12
- Stocked display cases with fresh bakery items, enticing customers to make purchases.
- Delivered prompt service to customers, resulting in repeat business.
- Collaborated with kitchen staff to ensure timely food preparation.
- Utilised up-selling techniques for increased revenue generation.
- Handled cash transactions accurately, minimising discrepancies at the end of shift.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
Senior Marketing Executive
Sri Lanka Telecom Mobitel
Colombo , Srl Lanka
2006.06 - 2022.09
- Revised advertising budget allocations, ensuring maximum ROI.
- Negotiated contracts with vendors to ensure cost-effective services.
- Managed public relations initiatives for strengthened corporate image.
- Boosted brand awareness by creating and implementing comprehensive marketing strategies.
- Orchestrated product launches, resulting in increased brand visibility.
- Analysed competitor activities for strategic market positioning.
- Coordinated social media campaigns, generating high levels of audience interaction.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Supported front-line sales teams with well-coordinated administrative operations.
- Created customer awareness of goods, services and special promotions with creative advertising. strategies
Education
Master of Science - Strategic Marketing
Asia e University Malaysia
Malaysia 2021.03 - 2022.03
Associate of Arts - Advanced Level
R /Gamini Central College
Kalawana / Sri Lanka 2003.08 - 2003.08
Skills
- Product display setup
- Understanding retail laws
- Fault-Finding in retail systems
- Shop floor maintenance
- Money transactions
- Fashion sense
- Store maintenance awareness
- Positivity and enthusiasm
- Patience under pressure
- Point of sale operation
- British retail law knowledge
- Personal selling techniques
- Grocery product familiarity
- Cash handling proficiency
- Flexible
- Customer Service
- Product knowledge
- Attention to Detail
- Stock management
- Visual merchandising
- Order processing
- Inventory management
- Cleaning
- Customer retention
- Excellent communication skills
- Barcode scanning
- Team player mentality
- Point of sale systems
- B2C sales and service
- Heavy lifting
- Time efficiency
Timeline
Shop Assistant
Family Shopper
2025.09 - 2026.03
Cafe Worker
Vincent Center
2024.04 - 2024.12
Master of Science - Strategic Marketing
Asia e University Malaysia
2021.03 - 2022.03
Senior Marketing Executive
Sri Lanka Telecom Mobitel
2006.06 - 2022.09
Associate of Arts - Advanced Level
R /Gamini Central College
2003.08 - 2003.08