Hina Haseeb
London,Brent
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings.
Overview
13
13
years of professional experience
Work history
Customer Sservice Assistant
Neasden Parade Fruits and Vegitables
London, Brent
2021.01 - 2023.12
- Showcased strong communication skills when explaining promotions or discounts to customers .
- Upheld company policies and procedures consistently for maintained standards of operation.
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Managed time efficiently during peak hours to limit customer waiting periods.
- Prioritised tasks during busy periods for maximised productivity .
- Collaborated well within a team setting, fostering a positive working atmosphere .
Customer service supervisor
Cards Galore
London, Brent
2012.11 - 2013.07
- Motivated team members to exceed personal performance goals for enhanced productivity.
- Tracked order status, quickly resolving any issues or delays.
- Controlled team performance by organising daily tasks and responsibilities.
- Cultivated a supportive work environment, promoting teamwork amongst colleagues.
- Ensured smooth day-to-day operations in a fast-paced customer service environment.
- Maintained excellent health and safety standards for continued compliance.
- Kept appropriate stock levels to meet operational needs.
- Devised activity and service plans to meet customer requirements.
- Scheduled shifts based on seasonal demands and staff availability.
Site supervisor
Royal Mail
London, Wandsworth
2011.02 - 2012.10
- Complied with all health and safety regulations, maintaining an accident-free work environment.
- Maintained site cleanliness, promoting a safe working environment.
- Ensured site safety by conducting regular risk assessments.
- Monitored project progress, ensuring adherence to set timelines.
- Improved team efficiency through implementing effective communication systems.
Education
Diploma in Digitalskills ( in Progress) - Digital skills
Brent start
London2025-09
Senco bootcamp - special needs
Kenton Learning Centre
London2025-09
NVQ Level 3 ( In progress) - Teaching Assistant
Kenton Learning Centre
London2025-09
Master of Business Administration - Strategic management,
Cumbria University
Liester 2013-03
Diploma of Higher Education - Strategic Management and leadership
South Thames college wandsworth
London2012-03
Skills
- Polite and friendly
- People Management
- Communication proficiency
- Multitasking efficiency
- Time efficiency
- Decision-Making speed
- Strategic planning
- Project Management
Timeline
Customer Sservice Assistant
Neasden Parade Fruits and Vegitables
2021.01 - 2023.12
Customer service supervisor
Cards Galore
2012.11 - 2013.07
Site supervisor
Royal Mail
2011.02 - 2012.10
Diploma in Digitalskills ( in Progress) - Digital skills
Brent start
Senco bootcamp - special needs
Kenton Learning Centre
NVQ Level 3 ( In progress) - Teaching Assistant
Kenton Learning Centre
Master of Business Administration - Strategic management,
Cumbria University
Diploma of Higher Education - Strategic Management and leadership
South Thames college wandsworth