Summary
Overview
Work history
Education
Skills
References
Timeline
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Henry Voce

Little Stretton,Leicestershire

Summary

Offering exceptional interpersonal and communication skills, facilitating engagement with a wide range of customers. Skilled in maintaining an organised workspace, contributing to efficient operations. Focused on enhancing customer service and teamwork capabilities through practical experience.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Intern

Leicestershire Aero Club
Leicester, East Midlands
2026.06 - Current
  • Developed proficiency in various software applications with rigorous training sessions.
  • Maintained a high level of service whilst dealing with client queries and complaints.
  • Streamlined filing system, enhancing office efficiency.
  • Adapted to new situations and learned new skills quickly.
  • Showed initiative and willingness to take on new challenges.
  • Managed time effectively to meet deadlines.

Door Staff

Stage One Events
Newcastle upon Tyne, Tyne and Wear
2025.11 - Current
  • Managed crowd during peak hours, ensuring smooth flow of people traffic.
  • Supported event management team during functions at the property.
  • Handled unexpected situations calmly, maintaining peace and orderliness.
  • Collaborated well with team members for streamlined operations.

Bartender

The Fox and Goose
Illston, East Midlands
2025.05 - Current
  • Delivered attentive customer service, fostering repeat purchases and customer loyalty.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Managed stock levels to ensure availability during peak hours, supporting seamless service.
  • Adapted quickly to changing situations while maintaining efficiency under pressure.
  • Prepared glasses, garnishes and bar equipment before opening to start service ready.
  • Carried out regular inspections and maintenance checks to meet health and safety requirements.

Kitchen Porter

Leicestershire Golf Course
Leicester, East Midlands
2024.06 - 2024.09
  • Assisted chefs in food preparation for efficient meal service.
  • Unloaded deliveries, stored items properly for easy accessibility.
  • Streamlined workflow to reduce waiting times for serving staff.
  • Worked under pressure during peak times without compromising on quality of work delivered.
  • Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.

Education

Bachelor of Arts - Politics

Newcastle University
Newcastle upon Tyne
2025.09 -

A-Levels - Politics, History, Business Studies

Uppingham School
Rutland
2020.09 - 2025.06

Skills

  • Bar equipment operation

  • Drink recipe knowledge

  • Beer pouring expertise

  • Alcohol service etiquette

  • Inventory management skills

  • Think-25 policy compliance

  • Customer engagement strategies

  • Patience under pressure

References

References available upon request.

Timeline

Intern

Leicestershire Aero Club
2026.06 - Current

Door Staff

Stage One Events
2025.11 - Current

Bachelor of Arts - Politics

Newcastle University
2025.09 -

Bartender

The Fox and Goose
2025.05 - Current

Kitchen Porter

Leicestershire Golf Course
2024.06 - 2024.09

A-Levels - Politics, History, Business Studies

Uppingham School
2020.09 - 2025.06
Henry Voce