Nicole Ormisher
Wigan,Uk
Summary
Friendly and welcoming, possesses strong communication skills and knack for multitasking in fast-paced environments. Adept in customer service and handling transactions smoothly. Aims to create positive atmosphere and enhance guest satisfaction.
Offering strong candidate with skills in communication, customer service, and teamwork. Knowledgeable about creating positive guest experiences and managing busy environments. Ready to use and develop multitasking, time management, and problem-solving in [Desired Position] role.
Friendly Barmaid with knack for creating welcoming atmospheres and delivering top-notch customer service. Skilled in handling busy shifts, mixing drinks, and managing till operations smoothly. Proven success in building rapport with regulars and maintaining clean, organised workspace.
Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Motivated [Job Title] with [Number] years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Friendly and approachable individual with exceptional communication skills and talent for multitasking in fast-paced environments. Demonstrates proficiency in customer service and teamwork, ensuring smooth operations and high customer satisfaction. Committed to enhancing guest experiences and contributing to success of [Desired Position] role.
Overview
14
14
years of professional experience
Work history
Bar maid
The new inn
Wigan, Uk
08.2015 - Current
- Performed closing duties, ensuring the venue was ready for business the following day.
- Checked identification to prevent underage drinking in compliance with legal requirements.
- Assembled cocktail ingredients for the creation of signature drinks.
- Prioritised cleanliness, resulting in an inviting and hygienic bar environment.
- Mixed, garnished and served alcoholic beverages according to recipes or customer preferences.
- Operated till, handled cash accurately whilst balancing receipts at end of shift.
- Boosted sales with upselling techniques on premium spirits and cocktails.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained bar stocks, replenishing daily as necessary.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Verified guest ID prior to serving liquor.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Refused drinks service to guests without appropriate proof of age.
- Completed end-of-day cleanup to reset bar for next day.
- Inspected customer identification to verify age against legal standards.
- Collected, washed and put away glassware between guests.
- Input orders into register, calculated bills and collected payments.
- Supported serving staff with fast, accurate beverage preparation.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Demonstrated versatility, adapting to different roles as required during shifts.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Pendleberry Social Club
John
Manchester, Manchester
07.2012 - 07.2016
- Carried out day-to-day duties accurately and efficiently.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed customer orders with speed and accuracy.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Applied positive customer service approach to increase satisfaction levels.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
Skills
- Bar equipment proficiency
- Responsible alcohol serving
- Flexible availability
- Bar equipment operation
- Understanding of licensing laws
- Alcohol awareness
- Beer pulling
- Professionalism in service
- Drink pricing
- Knowledge of local events
- Alcohol licensing laws understanding
- Cash handling
- Payment Processing
- Table clearing
- Order processing
- Drink preparation
- Waste minimisation
- Beverage upselling
- Glassware management
- UK licensing laws
- Sales promotion
- Bar setup and shutdown
- Cocktail preparation
- Cash and credit transactions
- Safe serving knowledge
- Till balancing
- Beer, wine and cocktail service
- Employee training
- Drinks and menu knowledge
- Bar cleaning and maintenance
- Cocktail list development
- First aid training
- Alcohol order processing
- Memorising orders
- Cocktail mixing
- Cash handling and till reconciliation
Timeline
Bar maid
The new inn
08.2015 - Current
Pendleberry Social Club
John
07.2012 - 07.2016