Helen Naylor

Having been employed by Durham Constabulary since 1991, initially a clerical officer, I joined Durham as a Police Officer in April 2002. During my employment with Durham I gained valuable life/inter-personal and administrative and investigative skills, having contact with the public on an almost daily basis. In 2007 I became a Detective Constable and worked primarily in divisonal Safeguarding in both Child and Adult Protection. In 2012 I worked on Operation Seabrook which was a complex historical safeguarding investigation into large scale physical and sexual abuse perpetrated by prison staff against young males detained within the Medomsley Detention Centre. In 2014 I transferred to the Police Multi Agency Support Hub (MASH) as a Decision Maker. Here I risk assessed large volumes of Safeguarding Referrals, signposting and sharing information with partner agencies where appropriate in order to protect vulnerable children and adults. In this role I worked closely with Social Workers and colleagues from Health/Education/Harbour/Humankind to name a few. Whilst working within MASH I also performed the role of Decision Maker on the Police Strategy Team where more acute Safeguarding risks were identified, communicating and accurately recording confidential information in a time sensitive manner. Later in August 2020 I transferred to Counter Corruption Department where I was employed as Field Intelligence Officer. My role was to identify and assess the risk of harm to the Organisation by Corruption, developing intelligence and recording accurate details, liaising with Counter Corruption Investigators where a viable threat was identified. In this role due to staff shortages/high volumes of work I also acted as Counter Corruption Investigator, dealing with both criminal investigation of Police Officers and staff and matters of Misconduct/Gross Misconduct. The work was specialised and time sensitive working to high standards and in accordance with the Police Regulatory Framework. It would be impossible to list all of my experiences as a Police Officer, however the following is a general summary of duties I have completed during my service.

• Professional representative of Durham Constabulary, committed to public service and upholding law and order.
• Trained investigator to PIP level 2.
• Displaying courtesy and professionalism at all times, especially during times of stress and conflict, managing expectations of public and other agencies.
• Treating all individuals with courtesy and respect, and using clear, appropriate and unambiguous language. Respect for diversity.
• Conducting risk assessments, signposting and continuously reviewing new information, reducing potential dangers to public and to team members.
• Preparing investigative reports.
• Maintaining integrity and confidentiality.
• Pursuing ongoing professional development opportunities resulting in up-to-date knowledge of investigative skills and IT systems.
• Improving trust by effective and open communications, providing regular updates for victims, witnesses and suspects throughout investigation.
• Regular use of IT systems including Microsoft Office/Outlook/Word/Excel/PowerPoint and other protected IT systems.
• Managing caseload effectively, correctly documenting investigative files.
• Developing relationships with partner agencies, handling and sharing sensitive information correctly.
• Seeking out continuous professional development, assisting in training, sharing knowledge and expertise on investigative procedures and IT systems with colleagues.
• Intelligence gathering, development and employing covert methods where necessary in order to protect Durham Constabulary from the risk of harm by Corruption.
• Taking part in Multi Agency Strategy Meetings in order to protect vulnerable persons and preserve the integrity of safeguarding investigations.
• Investigating Crime and Misconduct by Polie Officers and staff, organising and taking part in Misconduct Proceedings.
• Securing appropriate resolutions gaining desired outcomes for victims, the community and the professional organisation.

Uniformed response officer providing emergency assistance and upholding law and order, covering for colleagues in specialist departments and seeking out continuous professional development. Trained in first aid / personal safety techniques/conflict management skills which I had to utilise on a regular basis. I performed emergency CPR on more than one occasion and in stressful situations. I received a St Johns Ambulance Award after performing emergency CPR on an elderly motorist who had become unconcious at the wheel and driven off the road whilst driving his motorhome.

• Assessed crime scenes for potential forensic evidence, contributing to case resolution.
• Maintained up to date knowledge of Health and Safety procedures.
• Preserved and gathered forensic evidence from variety of sources balancing recovery of available evidence against needs of investigation.
• Recovered, documented and stored exhibits in correct manner.
• Obtained photographic documentation of crime scenes and victim injury.
• Worked closely with law enforcement officers, to ensure communication and best practice during investigations to maintain integrity of evidence.

• Responded promptly and politely to emails, letters and telephone calls, using effective and clear communication both internally and externally across organisation.
• Completed general office duties including typing up letters, reports and emails, regular use of office equipment and IT systems.
• Prioritised tasks for timely completion of projects.
• Participated actively in departmental meetings contributing valuable insights and suggestions.