Hardworking proxy that brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities within myself and looking to help others better themselves.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Proxy Team Lead
Amazon
Billingham, Stockton-on-Tees
10.2023 - Current
Oversee databases to ensure time metrics are hit
Corresponding with carriers regarding time management and cancellations
Formulating strategies for expected and unanticipated logistic issues.
Ensuring drivers adhere to safety rules and escalating if there’s non-compliance.
Mentored and coached new employees to produce high-performing, quality team members.
Monitored staff performance levels, implementing necessary changes to improve productivity and meet targets.
Promoted company values and vision, ensuring full team adherence.
Upheld health and safety standards, maintaining complete compliance with department procedures.
Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
Monitored warehouse operations to direct shipping, logistics and inventory control in additional to keeping the pallet buffer correct in accordance to shipping's need.
Facilitating the flow fleet movement in order to facilitate business demands in respect to Outbound collections.
Managed data collection for shift briefs, created reports using Microsoft Excel, and presented findings to the team and other departments
Yard Marshall
Amazon
Bowburn, Durham
10.2020 - 10.2023
Being a gatehouse operative which entailed inputting all the data in accordance to everything that was physically on the yard.
Conducted yard audits to ensure everything was allocated correctly in addition to implementing corrective action in order to maintain yard accuracy.
Kept yard areas clean, tidy and clear of waste and hazards.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Ensured the retrospective people adhered to the safety requirements.
Conducted numerous pallet counts in order supply data to meet business demands.
Ensuring things are unloaded in a timely manner in order for outbound to have an adequate amount of loading time.
Being a Peer Trainer
Bar work, waitering, sous chef and kitchen porter
Castle Eden Inn
Castle Eden, Hartlepool
12.2014 - 10.2020
Helped staff adhere to restaurant quality and service requirements through effective management.
Maintained total control to maximise guest satisfaction and team productivity.
Deputising for head chef, successfully managing aspects of kitchen operations during times of absence.
Managing stock rotation in order to maintain profitability and business efficiency.
Conducting stock counts and ordering to alleviate any shortages of produce.
Pulling/Serving pints in addition to changing beer barrels to maintain a healthy flow.
Taking customers orders and ensuring their needs are met.
Organising the diary in conjunction to setting up the restaurant to facilitate maximum capacity.