Summary
Overview
Work history
Education
Skills
Timeline
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Dan Maddison

Rowlands Gill,Tyne and Wear

Summary

Dedicated professional with a strong foundation in ethical practice and confidentiality assurance, complemented by exceptional empathy and patience. Demonstrates persuasive negotiation skills and effective communication, even in high-pressure situations. Known for communicative listening and self-motivation, allowing disciplined workflow management and interpersonal competency. Excels in time management and teamwork, consistently contributing to organisational success.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Police Constable

Durham Constabulary
01.2024 - Current
  • Made quick decisions during high-stress situations, minimising danger to the public and other officers.
  • Responded to emergency calls for improved public service.
  • Fostered public trust by maintaining high ethical standards and transparency.
  • Handled sensitive information confidentially-respecting privacy rights of individuals involved in cases.
  • Maintained high levels of morale with members of the public through effective communication strategies.
  • Analysed public opinion data, informing strategic decision making.

Neighbourhood warden

Durham County Council
01.2019 - 01.2024
  • Established good rapport with locals, encouraging open communication and trust.
  • Assisted local residents with issues concerning neighbourhood safety for improved community living standards.
  • Liaised with social services for complex cases requiring professional intervention.
  • Supported vulnerable individuals, promoting their independence and improving quality of life.
  • Improved public understanding through community meetings, talks and workshops.

Delivery driver

Coulton's Bread LTD
01.2018 - 01.2019
  • Completed emergency deliveries successfully despite challenging conditions.
  • Resolved customer complaints effectively, restoring trust in the service provided.
  • Coordinated delivery schedules for optimum time management.
  • Provided excellent customer service, enhancing company reputation.
  • Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
  • Communicated effectively with dispatch team to ensure timely deliveries.

Production worker

Clayton Glass
01.2018 - 01.2019
  • Contributed to team efforts, leading to improved overall production rates.
  • Met tight deadlines through fast-paced work whilst maintaining attention to detail.
  • Maintained safe work environment by following safety procedures.
  • Followed detailed assembly instructions, resulting in precise manufacturing outcomes.
  • Participated in team meetings contributing ideas for continuous improvement initiatives.
  • Followed standard operating procedures, ensuring compliance and consistency in product quality.

Education

Diploma of Higher Education - Business and Sport

Gateshead College
Gateshead
01.2016 - 01.2018

GCSEs -

Tanfield School
01.2013 - 01.2014

Skills

  • Ethical practice
  • Confidentiality assurance
  • Empathy and patience
  • Persuasive negotiation
  • Effective communication in distress and under pressure
  • Communicative listening
  • Self-Motivated and disciplined
  • Interpersonal competency
  • Time management in workflow
  • Effective team work

Timeline

Police Constable

Durham Constabulary
01.2024 - Current

Neighbourhood warden

Durham County Council
01.2019 - 01.2024

Delivery driver

Coulton's Bread LTD
01.2018 - 01.2019

Production worker

Clayton Glass
01.2018 - 01.2019

Diploma of Higher Education - Business and Sport

Gateshead College
01.2016 - 01.2018

GCSEs -

Tanfield School
01.2013 - 01.2014

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Dan Maddison