Hector Rose
Beckenham,Kent
Summary
A dedicated, young hard worker with a strong focus on guest satisfaction and customer relationship management. Demonstrates excellent communication skills and confidence in assisting customers, ensuring their needs are met with expert advice. Known for hard work and determination, consistently completing tasks to the highest standard.
Overview
2
2
years of professional experience
Work history
Hospitality waiter
Andrew Rose
Beckenham, Kent
2024.12 - Current
- worked in a small wine shop and bar.
- Cooperated with kitchen staff for smooth operation of services.
- Assisted customers with menu choices, leading to increased sales where my knowledge was applicable.
- Facilitated special dietary requests, resulting in satisfied customers.
- Provided top-notch customer service which boosted repeat business.
- Handled reservations accurately, ensuring seamless guest arrival process
Assistant hockey coach
Ben Georgel
Beckenham, kent
2024.10 - Current
- Created training schedules for improved team performance.
- Developed tactical strategies by analysing opponent's playing patterns.
- Implemented new defensive drills to boost team's defensive capabilities.
- Coordinated practice sessions, leading to better team harmony.
- Encouraged younger children to take part in every activity
- Supported head coach in managing team discipline and behaviour on and off the pitch.
- Encouraged sportsmanship and teamwork amongst players during training sessions.
- Provided constructive feedback for player improvement.
Education
A-Levels - business studies, politcs and geography
langley Park School For Boys
beckenham 2025.09 -
Skills
- Confident in talking to customers for any help and needs offering my assistance and advise where possible
- Hard working, determined to take on any tasks given to me and complete this task to the best of my ability
- Guest satisfaction focus
- Customer relationship management
- Excellent communication
Timeline
A-Levels - business studies, politcs and geography
langley Park School For Boys
2025.09 -
Hospitality waiter
Andrew Rose
2024.12 - Current
Assistant hockey coach
Ben Georgel
2024.10 - Current