Summary
Work history
Education
Skills
Timeline
pwb
Amber Lewis

Amber Lewis

Wirral,England

Summary

Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction. Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work. Dynamic seller focused on delivering highest standards customer service. I Think critically with can-do attitude for successful retail operations. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support. Dedicated student seeking flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support team. Service-oriented with and Expertise in checkouts, payment processing and order bagging. Hardworking and organised with good conversational and time management abilities.

Work history

Sales Assistant

Superdrug
Wirral, England
05 2022 - Current
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Followed company procedures and guidelines for smooth retail operations.
  • Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
  • Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
  • Accepted card, cash and cheque payments in POS register system.
  • Organised displays to promote inventory and encourage customer purchases.
  • Designed visually pleasing in-store and window displays to increase footfall.
  • Managed customer lines for minimum wait times and high satisfaction.
  • Demonstrated product usage and features to customers.
  • Resolved customer objections and disputes with patience and professionalism to promote repeat business.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Improved product appeal by assisting with creation and maintenance of store displays.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Inspected products for damages and expiry dates before processing refunds.
  • Carried out active selling from initial customer greeting.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Boosted product sales by offering selection guidance to customers.

Education

GCSE - English Literature - 5 English Language -5 Art -6 History -4 Science-3/4 Maths -4 Photography-6

South Wirral High School
09/2015 - 06/2020

Level 3 - Animal Management

Wirral Metropolitan College
09/2022 -

A Level - Health And Social

South Wirral High School

Skills

I Provide service with a smile, offering courteous, helpful advice to best meet customer needsI am a Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic Experienced in sales, providing accuracy and efficiency in day-to-day store tasksI also am a Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication I always Bring a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfactionI Greet customers and offer assistance with selecting merchandise, finding accessories and completing purchasesI have Accepted and processed cash, cheque and using POS systems and I have Updated product labelling and pricing to reflect discounts and offers You are Guaranteed high levels of customer satisfaction through my product knowledge and attentive serviceI have Shelved and merchandised new products in visually appealing, organised displays to engage customersI have Monitored and reported suspicious activity to security officer to avoid theft Or by maintaining being on gaurd at all times

I have Assisted customers with signing up for store loyalty programmes and provided details about key benefitsI Manage till operations by promptly and precisely scanning items, processing payments and issuing receipts

I have Employed visual merchandising skills to present in-store displays of new products And Use product knowledge, sales abilities and customer relations skills to drive substantial profit increase And I am an Enthusiastic communicator I can Operate cash registers with accuracy and processed cash and card transactions I have Improved product appeal by assisting with creation and maintenance of store displays And Unpacked merchandise on arrival, conducting stock checks to verify good condition

I always Foster positive relationships with customers to enhance loyalty and retention

I have Built lasting relationships with clients through customer service interactions and always Take interest in customers' needs and concerns to provide throughtful advice and product recommendationsi Conduct faced-ups of shelves and can Assist customers in locating specific items to boost satisfaction

  • Money handling
  • Challenge 25 policy enforcement
  • Proactively replenished stock
  • Active selling
  • I can Resolve customer objections and disputes with patience and professionalism to promote repeat business
  • Assisted customers with product selection and sales, recommending items to increase transaction value
  • Listen to customer needs and preferences to provide targeted advice, increasing sales opportunities
  • Maintained knowledge of products and features to provide recommendations to customers
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference

Timeline

Sales Assistant

Superdrug
05 2022 - Current

GCSE - English Literature - 5 English Language -5 Art -6 History -4 Science-3/4 Maths -4 Photography-6

South Wirral High School
09/2015 - 06/2020

Level 3 - Animal Management

Wirral Metropolitan College
09/2022 -

A Level - Health And Social

South Wirral High School
Amber Lewis