Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Timeline
SalesAssociate
Harvey Kent

Harvey Kent

Aberdare

Summary

An outgoing, friendly character with an awarded management and customer service background, seeking a challenging opportunity in senior management. I excel in communication with peers and clients alike, and have a passion for helping people achieve their full potential professionally and personally. I take an innovative approach to problem-solving and maintaining customer relations, with expertise in social media management.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work history

Partnership Manager

Indeed Flex
01.2021 - Current
  • Was one of four start up leads in the collaboration project between Indeed and Indeed
  • Flex where we would partner with Indeed to convert their clients into the Flex clients
  • Managed enterprise and mid-market accounts
  • I supported, mentored and coached colleagues, sales teams and directors
  • I presented weekly catch-up meetings, and collaborated with the team to provide relevant content.

Industrial Business Development Manager

Syft
05.2019 - 01.2021
  • Top five performing BDM in the business, gained and maintained clients during the
  • Covid-19 pandemic, and launched industrial sector recruitment.

Industrial Account Manager/Social Media Manager

Star Linen UK
03.2017 - 10.2019
  • Managed accounts for commercial laundry and linen hire clients, gained experience in sales, customer service, social media management, and B2B face-to-face meetings
  • Professional Diploma in Social Media Management, managed LinkedIn page, created digital marketing material with tens of thousands of organic views
  • Trained and mentored new starters, provided sales process training and refresher training for the sales team.

Branch Manager

We Buy Any Car
09.2015 - 02.2017
  • Managed the Cardiff branch, appraised cars, managed customer expectations, supervised branch KPIs, conducted audits, ensured health and safety compliance
  • Trained and coached staff members, received awards for excellent customer service and induction of new starters.

Reed Specialist Recruitment - Education Consultant

02.2015 - 09.2015
  • Recruited secondary school staff on a temporary and supply basis, maintained high compliance and DBS checks
  • Won new business through site visits and phone calls, created advertising and marketing materials, conducted interviews.

Chancellors Estate Agents, Summertown Oxford
12.2013 - 02.2015
  • Overachieved sales figures, set a new record for the number of sales in a week
  • Built strong customer relationships, implemented innovative problem-solving approaches
  • Supported new starters and assisted managers with daily tasks.

Education

GCSEs -

The Cooper School
Bicester
07.2002 - 08.2007

Skills

  • GNVQ Level 3 in Team Leading
  • Professional Diploma in Social Media Management - Shaw Academy
  • Skilled in training and nurturing staff, driving sales, and providing exceptional customer service
  • Gained awards for sales achievement, leadership, and customer service

Additional Information

  • Additional Information: , GNVQ Level 3 in Team Leading Professional Diploma in Social Media Management - Shaw Academy Skilled in training and nurturing staff, driving sales, and providing exceptional customer service. Gained awards for sales achievement, leadership, and customer service.

Languages

English
Native
Welsh
Beginner

Timeline

Partnership Manager

Indeed Flex
01.2021 - Current

Industrial Business Development Manager

Syft
05.2019 - 01.2021

Industrial Account Manager/Social Media Manager

Star Linen UK
03.2017 - 10.2019

Branch Manager

We Buy Any Car
09.2015 - 02.2017

Reed Specialist Recruitment - Education Consultant

02.2015 - 09.2015

Chancellors Estate Agents, Summertown Oxford
12.2013 - 02.2015

GCSEs -

The Cooper School
07.2002 - 08.2007

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Harvey Kent