Harry Westcott-French
Sutton,Surrey
Summary
Hardworking and dependable University graduate seeking to take on a challenging role harnessing interpersonal skills, collaboration, and problem-solving. With excellent leadership and communication abilities, demonstrated through upholding the role of Welfare Secretary for University of Nottingham Darts Society (2025-2026) and employment history, I am currently seeking new opportunities.
Overview
7
7
years of professional experience
Work history
Service Colleague
Asda
Arnold, Nottinghamshire
06.2024 - 08.2026
- Carried out day-to-day responsibilities accurately and efficiently.
- Adapted to flexible working hours, including weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Applied positive customer service approach to increase satisfaction levels.
- Contributed towards achieving store targets whilst ensuring adherence to service standards.
Football referee
Surrey Football Association
Banstead , Surrey
11.2019 - 05.2024
- Attended Surrey FA training courses to maintain up-to-date knowledge on rule updates to gain the full qualification.
- Ensured a positive match experience by effectively resolving conflicts between players, coaches and observers.
- Provided clear explanations for decisions made during games to players and coaches.
- Exhibited strong conflict resolution skills whilst dealing with disputes on field.
- Communicated effectively with players, coaches and officials for smooth conduct of matches.
- Remained flexible to take opportunities at peak times with short notice.
Customer service representative
Escape From The Room
Epsom, Surrey
02.2022 - 04.2024
- Support front-of-house team in welcoming new customers on a daily basis.
- Assisted customers with varying questions using product knowledge and service expertise.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Responsible for the full step of all 6 mystery puzzle-solving games for all customers.
- During game time, closely monitor players' progression through the game and provide clues where necessary.
Education
Bachelor of Arts - Criminology
University of Nottingham
Nottingham 09/2023 - 07/2026
A-Levels -
Carshalton Boys Sports College
Carshalton 09/2021 - 08/2024
Skills
- Customer Service
- Deadline management
- Organised
- Adaptable
- Responsible
- Leadership
- Planning and Coordination
- Excellent teamwork
Experiences and Accomplishments:
Welfare Secretary for University of Nottingham Darts Society (2025-2026):
- Entrusted to represent student welfare concerns by acting as a key point of contact between students and committee members.
- Managed confidential conversations with professionalism and discretion.
- Worked collaboratively with committee members to run 'UoN Movember Darts', which resulted in raising £2,801 for Movember.
Winner of school creative writing competition:
- My book "Everyone's Unique" was published and distributed to local primary schools to promote kindness, inclusion and tolerance.
Representative of Carshalton Boys Sports College:
- Carshalton Boys Sports College was recognised as School of the Year by the Charity "First Give" in Cardiff, whereby I collected the award on behalf of the school.
Duke of Edinburgh (Bronze):
- Completed DofE with Carshalton Boys Sports College in Box Hill, North Downs.
Timeline
Service Colleague
Asda
06.2024 - 08.2026
Customer service representative
Escape From The Room
02.2022 - 04.2024
Football referee
Surrey Football Association
11.2019 - 05.2024
Bachelor of Arts - Criminology
University of Nottingham
09/2023 - 07/2026
A-Levels -
Carshalton Boys Sports College
09/2021 - 08/2024