Harry Kirk
Summary
Organised and reliable administrative professional with experience managing appointments, maintaining accurate digital records, and supporting high‑volume workloads in fast‑paced environments. Skilled in customer service, GDPR‑compliant data handling, and using multiple systems confidently. Known for staying calm under pressure, communicating clearly, and keeping work flowing smoothly
Overview
2026
2026
years of professional experience
Work History
Work coach
Department For Work & Pensions
Daventry
01.2025 - 01.2026
- Managed a diverse caseload, providing tailored employment advice and coaching to support customers into sustainable work.
- Identified barriers to employment and developed personalised action plans to support customers in achieving sustainable employment.
- Scheduled appointments and maintained accurate digital records while delivering high-quality customer service in fast-paced, target-driven environment.
- Ensured compliance with safeguarding, GDPR, and DWP policy while utilising multiple digital systems to track customer outcomes.
Seasonal mail sorter
Post Office
12.2024 - 12.2024
- Sorted mail by county, city, street, and house number to ensure timely and accurate deliveries.
- Scanned letters and parcels with handheld devices to automatically update system with locations and movements.
Canvasser
Poncho connect
08.2022 - 01.2024
- Generated leads and booked appointments, enhancing customer acquisition efforts.
- Met KPI targets while managing customer inquiries and resolving objections effectively.
- Conducted quality control checks and led team to ensure high performance standards.
Warehouse Worker
Resource
02.2018 - 08.2021
- Processed food products for recycling, ensuring safe handling and efficient operation of heavy machinery.
Labourer
Self employed
- Assisted with painting, mixing materials, and general labouring tasks.
- Loaded and unloaded materials and completed cleaning and block paving work.
Education
GCSEs -
Southam college
01-2017
Skills
- Administrative support & office coordination
- Diary management, scheduling & appointment handling
- Data entry, digital record‑keeping & CRM systems
- Confidential information handling (GDPR‑compliant)
- Customer service, communication & rapport‑building
- Document preparation, note‑taking & clear written communication
- Problem‑solving & decision‑making in fast‑paced environments
- Team collaboration & cross‑department communication
- Task prioritisation & time management
- Accuracy, attention to detail & quality checking
Hobbies and Interests
- Walking, gym training, and travel, including previous backpacking trips.
Timeline
Work coach
Department For Work & Pensions
01.2025 - 01.2026
Seasonal mail sorter
Post Office
12.2024 - 12.2024
Canvasser
Poncho connect
08.2022 - 01.2024
Warehouse Worker
Resource
02.2018 - 08.2021
Labourer
Self employed
GCSEs -
Southam college