Harrison Anderson
Guildford,Surrey
Summary
Dedicated Lidl Customer Assistant and Accounting & Finance student with 3 years of operational experience who is an adaptable worker with a strong emphasis on reliability and team support. Demonstrates composure in high-pressure environments while striving to exceed performance standards. Actively seeks opportunities for knowledge expansion and skill enhancement to facilitate career advancement.
Overview
5
5
years of professional experience
Work history
Customer assistant
Lidl
Guildford, Surrey
09.2023 - Current
- Assisted customers with diverse inquiries, providing tailored product recommendations and support.
- Streamlined check-out process to reduce waiting times and improve customer satisfaction.
- Organized displays to highlight key products and increase customer engagement.
- Worked closely with management to gain insights into processes and tasks to facilitate greater efficiency and effectiveness.
- Facilitated inventory support across multiple stores to support and foster recognition among management levels.
- Assisted customers with product selection to ensure satisfaction.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
General assistant
Churchill Catering
Thetford, Norfolk
08.2021 - 06.2022
- Undertook general cleaning duties regularly, providing a pleasant shopping environment.
- Dealt with complaints professionally leading to swift problem resolution.
- Carried out day-day-day support duties accurately and efficiently.
- Upheld high hygiene standards by periodically emptying rubbish bins, clearing aisle spillages and cleaning high touchpoint areas.
- Operated espresso machine and conducted manual brewing techniques to create a variety of coffee beverages.
Education
Bachelor of Science - Accounting and finance
University of Surrey
Guildford 09.2022 -
A-Levels - Biology, Chemistry and Math's
Athena sixth form college
Norfolk 09.2020 - 06.2022
GCSEs - English, Maths, Biology, Chemistry, Physics
Iceni Academy
Methwold, Norfolk 09.2014 - 06.2020
Skills
- Merchandising
- Stock replenishment
- Hard-working
- Night shift coverage
- Team collaboration
- Composure under pressure
- Time efficiency
Affiliations
- Learning guitar
- Karate
- Online Strategy Gaming
University Business Project
- Commercial Success: Co-led one of the only teams to establish a fully functional, profitable business within a competitive cohort
- Financial Management: Oversaw the initial start up of a business and invested money to create a small scale iced coffee business that ended up netting a profit
- Collaboration: Partnered with a small team to handle end-to-end operations ensuring all project milestones were met ahead of schedule.
Timeline
Customer assistant
Lidl
09.2023 - Current
Bachelor of Science - Accounting and finance
University of Surrey
09.2022 -
General assistant
Churchill Catering
08.2021 - 06.2022
A-Levels - Biology, Chemistry and Math's
Athena sixth form college
09.2020 - 06.2022
GCSEs - English, Maths, Biology, Chemistry, Physics
Iceni Academy
09.2014 - 06.2020