Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harpreet Kaur

Peterborough,Cambridgeshire

Summary

Enthusiastic Customer Service Assistant skilled in delivering exceptional customer experiences and resolving issues promptly. Excellent in handling customer enquiries and utilising strong communication skills to enhance satisfaction. Enjoy working in a team to create a positive environment and contribute to company goals. Committed to bringing positive and professional attitude to every interaction.

Overview

5
5
years of professional experience

Work History

Customer Service Assistant

One Stop
Peterborough, Cambridgeshire
08.2023 - Current
  • Stocked and rotated inventory regularly.
  • Served customers and handled their queries
  • Operated and counted the cash of the tills and ATM at the end of every shift
  • Collaborated with colleagues to achieve company goals
  • Trained and supported new staff members, helping them to learn the role quickly
  • Managed store keys to ensure secure access responsibly to open and close the store securely and safely

Customer Service Assistant

JD Sports
Peterborough, Cambridgeshire
11.2021 - 02.2022
  • Stocked and organised various sportswear products
  • Provided positive customer experiences in a fast paced environment
  • Handled complaints calmly and professionally, providing appropriate solutions
  • Maintained a clean and organised work area, contributing to a pleasant shopping environment

Volunteer

British Heart Foundation
, Cambridgeshire
08.2021 - 10.2021
  • Supported daily operations by assisting customers
  • Restocking shelves and maintaining a clean working environment
  • Greeting customers and handling customer questions
  • Collaborated with a team to help promote the charity's mission

Education

Queen Katharine Academy
Peterborough
01-2022

GCSEs -

Thomas Deacon Academy
Peterborough
01-2021

Skills

  • Customer service
  • Cash handling
  • Complaint resolution
  • Inventory management
  • Team collaboration
  • Polite and friendly

Timeline

Customer Service Assistant

One Stop
08.2023 - Current

Customer Service Assistant

JD Sports
11.2021 - 02.2022

Volunteer

British Heart Foundation
08.2021 - 10.2021

Queen Katharine Academy

GCSEs -

Thomas Deacon Academy
Harpreet Kaur