Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harpinder Kaur

Romford

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as a receptionist position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Customer Service Operative

Mitie
03.2021 - Current
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of company policies and procedures to set up and operate equipment safely.
  • Used problem-solving and issue-resolution skills to promptly and successfully address company problems.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected products to maintain quality and efficiency.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet company needs.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Sales Supervisor

Herbalife Nutrition Ltd.
05.2020 - Current
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Ward Hostess

Mitie
09.2021 - 11.2022
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Cultivated interpersonal skills by building positive relationships with patients
  • Skilled at working independently and collaboratively in a team environment
  • Proven ability to learn quickly and adapt to new situations.

Receptionist

Dreamtel Broadband
02.2016 - 01.2017
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Corresponded with clients through email, telephone, or postal mail.

Education

High School Diploma -

D.A.V College
Phillaur, Punjab In India

Computer Application -

D.A.V College, Phillaur
Punjab, India

Skills

  • Efficient multitasking
  • Data Entry
  • Analytical Thinking
  • Staff Management
  • Teamwork and Collaboration
  • Flexible Schedule
  • Customer Service
  • Effective Communication
  • Problem-Solving

Languages

Punjabi, Hindi
Native language
English
Upper intermediate
B2

Timeline

Ward Hostess

Mitie
09.2021 - 11.2022

Customer Service Operative

Mitie
03.2021 - Current

Sales Supervisor

Herbalife Nutrition Ltd.
05.2020 - Current

Receptionist

Dreamtel Broadband
02.2016 - 01.2017

High School Diploma -

D.A.V College

Computer Application -

D.A.V College, Phillaur
Harpinder Kaur