Summary
Overview
Work history
Education
Skills
Personal information
Interests
Timeline
Generic
Elena Angelova

Elena Angelova

Kingston upon Hull

Summary

I would consider myself as a friendly ,always positive and everyone can count on me at any situations especially related work.

Adaptable team player easily coordinating and implementing approved changes within manufacturing and customer service processes

Overview

10
10
years of professional experience
6
6
years of post-secondary education

Work history

Customer Service Operative

Humber Bridge Board
Hull, United Kingdom
08.2024 - Current
  • Identified potential issues, preventing major malfunctions.
  • Addressed customer queries promptly in a high-pressure environment.
  • Coordinated with Control Room support and Traffic officers to resolve vehicle breakdowns.
  • Resolved technical problems swiftly, minimising operational disruption.
  • Supported colleagues to cultivate a positive work atmosphere.
  • Enhanced team productivity through effective communication and collaboration.

Flower operative

JZ Flowers
Newport, United Kingdom
02.2019 - 07.2024
  • My job there was to prepare bunches of flowers including wrapping and flower arrangement during fast working environment with lots of people.
  • Worked part of fast-paced production line, continually achieving targets.
  • Followed production guidelines and specifications to produce quality products.
  • Evaluated quality of products on production line through visual inspections.

Greenhouse worker-Flower carer and waterer

Coletta and Tyson
South Cave, United Kingdom
03.2016 - 08.2017
  • Coordinated timely watering of selected flowers during specified periods
  • Elevated plant growth by diligently overseeing and modifying greenhouse environments.
  • Encouraged robust plant development by implementing regular watering, feeding, and pruning practices.
  • Executed daily equipment inspections, guaranteeing compliance with safety standards consistently.
  • Organised and established items in alignment with seasonal trends and cultivation requirements.

Education

Level 2 Certificate - Business Administration

Hart Learning Development
12.2025

Secondary educational diploma - profiled training information technologies

High School ''SOU Georgi Izmirliev
Gorna Oryahovitsa
09.2009 - 05.2015

Skills

  • Teamwork
  • Cooperation
  • Multitasking
  • Issue resolution
  • Process Improvement

Personal information

LinkedIn / Elena Angelova

Interests

My hobbies are to do a walls decor for example painting, wallpapering and all sorts of wall decors.

Timeline

Customer Service Operative

Humber Bridge Board
08.2024 - Current

Flower operative

JZ Flowers
02.2019 - 07.2024

Greenhouse worker-Flower carer and waterer

Coletta and Tyson
03.2016 - 08.2017

Secondary educational diploma - profiled training information technologies

High School ''SOU Georgi Izmirliev
09.2009 - 05.2015

Level 2 Certificate - Business Administration

Hart Learning Development
Elena Angelova