HANNAH REID
Edinburgh
Summary
Business Management–Psychology student at the University of Aberdeen, with strong communication, customer service, and teamwork skills. Experienced in fast-paced hospitality environments and confident engaging with a wide range of people. Enthusiastic, conscientious, and quick to adapt to new challenges.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House
Pinkerton Company
Edinburgh, United Kingdom
06.2023 - 04.2025
- This varied role involved working across different venues and wide range of customers.
- Responsibilities involved: all aspects of serving food, looking after clientele and ensuring the smooth delivery of events. The role strengthened my time management, communication, and customer service skills.
Bartender
Jam Jar
Aberdeen, Aberdeen City
10.2024 - 04.2025
- Delivered high-quality service in a fast-paced student bar, preparing cocktails and maintaining stock
- I worked closely with a team to deliver a friendly and efficient customer experience, particularly during busy evenings and weekends.
Fringe Bar Staff
Underbelly George Square
Edinburgh, United Kingdom
08.2024 - 08.2024
- In this dynamic, high-pressure environment, I efficiently prepared and served a wide range of alcoholic and non-alcoholic beverages, handled sales transactions, and managed inventory.
- My adaptability and strong communication skills were essential in ensuring seamless operations during peak periods, while delivering exceptional customer service to a diverse, international audience at one of the world's largest arts festivals.
Work Experience
Edinburgh Council
Edinburgh, United Kingdom
06.2023 - 06.2023
- Working within the communications department; I was exposed to day to day variety of mediums of the communications department - specifically writing social media posts, attending key board meetings, liaising with press and representing the council at events. Launched an art exhibition and wrote a script for the King’s Coronation Tour, which was featured on BBC News.
- This experience sparked my interest in digital marketing and public communications, while improving my professionalism and confidence.
Education
Master of Arts - Business Management-Psychology
University of Aberdeen
Aberdeen 09.2024 -
SQA Advanced Highers and Highers - AH Business Management (A), H Psychology (A), H Sociology (A)
George Heriots
Edinburgh 08.2023 - 08.2024
SQA Higher - Business Management (A), English (B), History (B), Mathematics (C), Modern Studies (A)
George Heriots
Edinburgh 08.2022 - 08.2023
SQA National 5's - Biology, Business Management, Drama, English, Geography, History, Mathematics, Spanish
George Heriots
Edinburgh 08.2021 - 08.2022
SQA National 4's - Physical Education
George Heriots
Edinburgh 08.2020 - 08.2021
Skills
- Confident communicator
- Fast learner & adaptable
- Strong team player
- Customer-focused
- Microsoft Word, Excel, PowerPoint
Affiliations
- University hockey team
- Active in Girlguiding Scotland since age 5
- Highland dancer (UK Championship competitor & coach)
Accomplishments
- Represented school at UK Education & Sustainability Leadership Summit
- Achieved 100% in coursework for Business Management at all levels (National 5, Higher, Advanced Higher)
Certification
- Competed in Young Enterprise and Future Assets competitions
- ACT awareness e-learning qualification
- Getting It Right For Every Child (GIRFEC) and the Child Protection Process certified
Timeline
Bartender
Jam Jar
10.2024 - 04.2025
Master of Arts - Business Management-Psychology
University of Aberdeen
09.2024 -
Fringe Bar Staff
Underbelly George Square
08.2024 - 08.2024
SQA Advanced Highers and Highers - AH Business Management (A), H Psychology (A), H Sociology (A)
George Heriots
08.2023 - 08.2024
Front of House
Pinkerton Company
06.2023 - 04.2025
Work Experience
Edinburgh Council
06.2023 - 06.2023
SQA Higher - Business Management (A), English (B), History (B), Mathematics (C), Modern Studies (A)
George Heriots
08.2022 - 08.2023
SQA National 5's - Biology, Business Management, Drama, English, Geography, History, Mathematics, Spanish
George Heriots
08.2021 - 08.2022
SQA National 4's - Physical Education
George Heriots
08.2020 - 08.2021
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