Hannah Edwards
Brighton,Brighton and Hove
Summary
Experienced customer service professional focused on delivering exceptional sales and enhancing customer satisfaction. Achieving increased sales through strong communication skills and deep understanding of customer needs. Excel in creating positive customer interactions and fostering long-term relationships.
Energetic individual with strong communication and problem-solving skills, paired with keen sense of customer service and teamwork. Skilled in managing customer interactions and resolving issues promptly. Ready to drive customer satisfaction and contribute to sales growth.
Overview
34
34
years of post-secondary education
Work history
Customer sales assistant
Premier Convenience Store
Brighton, Brighton and Hove
2025.04 - Current
- Delivered professional representation of brand during interactions with customers.
- Executed visual merchandising displays to increase product appeal.
- Assisted customers to make informed purchasing decisions.
- Enhanced customer engagement by offering product knowledge and advice.
- Performed accurate inventory checks for continual stock availability.
- Resolved queries swiftly, contributing to positive customer experience.
- Built relationships with customers through friendly interaction and assistance.
- Organised marketing materials, promoting new products and discounts.
- Managed stock level for effective store operation.
- Handled cash drawer efficiently, supporting end-of-day reconciliation.
Education
GCSEs - Science
Patcham High School
Brighton, Brighton and Hove 2017.09 - 2022.06
GCSEs - English Language
Patcham High School
Brighton, Brighton and Hove 2017.09 - 2022.06
GCSEs - English Literature
Patcham High School
Brighton, Brighton and Hove 2017.09 - 2022.06
GCSEs - French
Patcham High School
Brighton, Brighton and Hove 2017.09 - 2022.06
GCSEs - Maths
Patcham High School
Brighton, Brighton and Hove 2017.09 - 2022.06
GCSEs - Sociology
Patcham High School
Brighton, Brighton and Hove 2017.09 - 2022.06
A-Levels - English Language
BHASVIC
Brighton, Brighton and Hove 2022.09 - 2024.05
Certificate of Higher Education - Criminology
BHASVIC
Brighton, Brighton and Hove 2022.09 - 2024.05
Diploma of Higher Education - Criminology
BHASVIC
Brighton, Brighton and Hove 2022.09 - 2024.05
Skills
- Electronic payment systems
- Cash handling
- Customer Service
- Product knowledge
- Stock management
- Visual merchandising
- Order processing
- Punctual and reliable
- Returns processing
- Customer enquiry handling
Timeline
Customer sales assistant
Premier Convenience Store
2025.04 - Current
A-Levels - English Language
BHASVIC
2022.09 - 2024.05
Certificate of Higher Education - Criminology
BHASVIC
2022.09 - 2024.05
Diploma of Higher Education - Criminology
BHASVIC
2022.09 - 2024.05
GCSEs - Science
Patcham High School
2017.09 - 2022.06
GCSEs - English Language
Patcham High School
2017.09 - 2022.06
GCSEs - English Literature
Patcham High School
2017.09 - 2022.06
GCSEs - French
Patcham High School
2017.09 - 2022.06
GCSEs - Maths
Patcham High School
2017.09 - 2022.06
GCSEs - Sociology
Patcham High School
2017.09 - 2022.06