Summary
Overview
Work history
Education
Skills
Timeline
Generic

Hannah Edwards

Brighton,Brighton and Hove

Summary

Experienced customer service professional focused on delivering exceptional sales and enhancing customer satisfaction. Achieving increased sales through strong communication skills and deep understanding of customer needs. Excel in creating positive customer interactions and fostering long-term relationships.

Energetic individual with strong communication and problem-solving skills, paired with keen sense of customer service and teamwork. Skilled in managing customer interactions and resolving issues promptly. Ready to drive customer satisfaction and contribute to sales growth.

Overview

34
34
years of post-secondary education

Work history

Customer sales assistant

Premier Convenience Store
Brighton, Brighton and Hove
04.2025 - Current


  • Delivered professional representation of brand during interactions with customers.
  • Executed visual merchandising displays to increase product appeal.
  • Assisted customers to make informed purchasing decisions.
  • Enhanced customer engagement by offering product knowledge and advice.
  • Performed accurate inventory checks for continual stock availability.
  • Resolved queries swiftly, contributing to positive customer experience.
  • Built relationships with customers through friendly interaction and assistance.
  • Organised marketing materials, promoting new products and discounts.
  • Managed stock level for effective store operation.
  • Handled cash drawer efficiently, supporting end-of-day reconciliation.

Education

GCSEs - Science

Patcham High School
Brighton, Brighton and Hove
09.2017 - 06.2022

GCSEs - English Language

Patcham High School
Brighton, Brighton and Hove
09.2017 - 06.2022

GCSEs - English Literature

Patcham High School
Brighton, Brighton and Hove
09.2017 - 06.2022

GCSEs - French

Patcham High School
Brighton, Brighton and Hove
09.2017 - 06.2022

GCSEs - Maths

Patcham High School
Brighton, Brighton and Hove
09.2017 - 06.2022

GCSEs - Sociology

Patcham High School
Brighton, Brighton and Hove
09.2017 - 06.2022

A-Levels - English Language

BHASVIC
Brighton, Brighton and Hove
09.2022 - 05.2024

Certificate of Higher Education - Criminology

BHASVIC
Brighton, Brighton and Hove
09.2022 - 05.2024

Diploma of Higher Education - Criminology

BHASVIC
Brighton, Brighton and Hove
09.2022 - 05.2024

Skills

  • Electronic payment systems
  • Cash handling
  • Customer Service
  • Product knowledge
  • Stock management
  • Visual merchandising
  • Order processing
  • Punctual and reliable
  • Returns processing
  • Customer enquiry handling

Timeline

Customer sales assistant

Premier Convenience Store
04.2025 - Current

A-Levels - English Language

BHASVIC
09.2022 - 05.2024

Certificate of Higher Education - Criminology

BHASVIC
09.2022 - 05.2024

Diploma of Higher Education - Criminology

BHASVIC
09.2022 - 05.2024

GCSEs - Science

Patcham High School
09.2017 - 06.2022

GCSEs - English Language

Patcham High School
09.2017 - 06.2022

GCSEs - English Literature

Patcham High School
09.2017 - 06.2022

GCSEs - French

Patcham High School
09.2017 - 06.2022

GCSEs - Maths

Patcham High School
09.2017 - 06.2022

GCSEs - Sociology

Patcham High School
09.2017 - 06.2022
Hannah Edwards