Hanin Elbeltagi
Swansea
Summary
I am seeking a part time role within education, with strong communication, organisational, and interpersonal skills. I demonstrate the ability to support learning, engage with individuals from diverse backgrounds, and maintain a positive and structured environment. I am highly adaptable, reliable, and committed to contributing to student development while maintaining high professional standards.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
Work history
Pharmacy Dispenser
Well Pharmacy
Cardiff
2023.06 - 2024.10
- Assisted the pharmacist in compounding, selling, and dispensing medications
- Utilized pharmacy computer systems for patient records and stock management
- Collaborated with pharmacy staff for smooth operations
- Assisted patients in understanding their medication usage and side effects.
Arabic Teacher
Iqraa Academy Saturday School
Swansea
2019.09 - 2024.08
- Taught multiple subjects in Arabic, including Arabic grammar and Islamic studies
- Helped students achieve progress through assignments and tests
- Worked with parents to provide updates on their child's progress
- Attended training to develop specialized knowledge in teaching children
- Cultivated a fun and engaging learning environment.
Customer service agent
The Consumer Helpline
Swansea
2022.02 - 2022.09
- Answered incoming telephone calls from customers
- Delivered excellent customer service
- Resolved customer complaints in line with company guidelines
- Logged customer information and data in secure systems.
Sales Representative and Crew leader
Fastrack Marketing
Swansea
2020.04 - 2022.01
- Self Employed, helped with recruitment and day to day office management as a top sales performer
- Utilized persuasive sales techniques to convert leads into sales
- Built rapport with customers using communication skills
- Planned and organized efficient routes for sales
- Promoted into team leadership role
- Consulted with clients to resolve problems and provide ongoing support
- Built an extensive network of business contacts to increase sales opportunities.
Education
GCSE & A Level -
Olchfa
VCTC Level 2 & 3 facial massage and skincare -
The London school of beauty & makeup
Skills
- classroom management
- professionalism and punctuality
- patience and emotional intelligence
- Attention to detail
- conflict resolution
- Negotiation & Closing Techniques
- Customer support
REFERENCES
- Shazz, Abedeen, Leader of Community Work, Shaz.abedean@gmail.com, 07460989064
- Suzanne, Jabarian, English Teacher Olchfa, sjt@olchfa.org.uk
- James, Honey, Manager of Consumer Helpline, james.honey@theconsumer-helpline.co.uk
- Ashley, Bosai - Fastrack Promotions marketing, 07711597544
- Rebecca, Well Pharmacy Manager, 07354841531
Timeline
Pharmacy Dispenser
Well Pharmacy
2023.06 - 2024.10
Customer service agent
The Consumer Helpline
2022.02 - 2022.09
Sales Representative and Crew leader
Fastrack Marketing
2020.04 - 2022.01
Arabic Teacher
Iqraa Academy Saturday School
2019.09 - 2024.08
GCSE & A Level -
Olchfa
VCTC Level 2 & 3 facial massage and skincare -
The London school of beauty & makeup