WILLIAM BUTLAND
Treforest,United Kingdom
Summary
Computing student with expertise in programming languages, utilised for developing small programs and websites during university projects. Skilled in SQL and database management with experience in creating basic databases and executing queries. With a background of an I.T. Technician with experience in computer repair and troubleshooting, adept at resolving hardware issues and providing technical support. Familiar with operating systems including Windows and basic Linux for software installation and system maintenance. Competent in Microsoft Office applications for document creation and data analysis. With a strong skillset that suits multiple roles across different areas within I.T. and tech based jobs.
Overview
5
5
years of professional experience
2028
2028
years of post-secondary education
Work history
Pharmacy Dispenser
LloydsPharmacy
Narberth
01.2023 - 09.2023
- Delivered excellent customer service while processing prescriptions and assisting customers. Improved workflow efficiency and supported smooth team operations.
Customer Assistant / Acting Manager
WHSmith
Haverfordwest
02.2021 - 01.2023
- Handled customer enquiries, payments, and store upkeep. Acted as keyholder and supervisor, managing daily operations and supporting staff in busy or understaffed periods.
Business Administrator & IT Technician
Haverfordwest High School
07.2018 - 11.2020
- Supported administrative, financial, and IT departments. Installed and maintained computers, configured systems, and provided technical support for staff and students.
Education
BSc - Computing & Software Development
University of South Wales
Sir Thomas Picton School
Skills
Technical Skills
- Programming Languages (Python, Java, C#, HTML, CSS, JavaScript) — Used to build small programs, simple websites, and complete university coding assignments
- SQL & Databases (MySQL, PostgreSQL) — Created basic databases, wrote queries, and retrieved data for coursework projects
- Version Control (Git & GitHub) — Used to manage projects
- Computer Repair & Troubleshooting — Applied in IT Technician role to fix hardware issues, set up systems, and support staff and students
- Operating Systems (Windows, basic Linux) — Used for system installation, software setup, and general maintenance tasks
- Microsoft Office (Excel, Word, PowerPoint) — Used to produce documents, reports, and spreadsheets for academic and administrative tasks
Personal and Professional Skills
- Strong interpersonal & organisational abilities — Used when coordinating student society meetings, organising training sessions, and managing store operations
- Team management & leadership experience — Gained through acting as a supervisor at WHSmith and supporting student clubs in leadership roles
- Technical support & troubleshooting — Applied daily during IT Technician work and when assisting customers with technical or product-related issues
- File management & digital organisation — Used in administrative roles to maintain accurate records, budgets, and documentation
- Customer service & communication — Demonstrated in pharmacy and retail roles when helping customers, resolving issues, and explaining information clearly
- Problem solving & time management — Shown during busy pharmacy and retail periods, prioritising tasks and resolving issues quickly
- Adaptability & creativity — Applied across varied roles and hobbies, switching between technical, administrative, and leadership tasks while contributing creative solutions
Affiliations
- Photography (Nature Specifically)
- Badminton (Run a badminton club)
- Game Design (Storyboarding current design)
- Costume Creation (Currently creating a Pyramid Head costume for next Halloween)
- Drawing (Digital)
LEADERSHIP & VOLUNTARY EXPERIENCE
University of South Wales Students' Union, Society & Clubs Officer, 2024 - Present
- Represent student societies and clubs, providing support and guidance. Organise and coordinate events and meetings, strengthening the student community.
University of South Wales, Treasurer & Secretary, Badminton Club, 2023 - Present
- Managed finances, budgeting, and record-keeping. Organised training sessions and meetings, ensuring effective communication between members.
References
References available upon request.
Timeline
Pharmacy Dispenser
LloydsPharmacy
01.2023 - 09.2023
Customer Assistant / Acting Manager
WHSmith
02.2021 - 01.2023
Business Administrator & IT Technician
Haverfordwest High School
07.2018 - 11.2020
BSc - Computing & Software Development
University of South Wales
Sir Thomas Picton School