Chloe Houghton
Hextable,Kent
Summary
Motivated individual with a diverse background in customer-facing roles. Demonstrates strong interpersonal skills and a commitment to patient-centred care. Eager to contribute to team objectives and enhance operational effectiveness in any working environment.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Pharmacy Dispenser
Hextable Village Pharmacy
Hextable, Kent
2023.11 - 2026.04
- Maintained a clean and organised dispensing area, adhering to hygiene and cleanliness standards.
- Maintained proper storage and security conditions for all drugs.
- Handled sensitive patient information with confidentiality, respecting privacy laws and ethical standards.
- Dispensed prescription medications accurately, following legal and professional protocols to maintain safety standards.
- Processed and accurately labelled medicine to dosage requirements and warnings.
- Prepared blister packs and other compliance aids, facilitating easier medication management for patients.
- Dispensed customer medication quickly, reducing average pharmacy wait time.
- Worked collaboratively with dispensing teams to meet team goals and support efficient operations.
- Responded to telephone inquiries and provided information about order status, shop hours and pharmacy procedures.
- Labelled and dispensed prescriptions, complying with patient confidentiality and data protection protocols.
- Managed stock levels of pharmaceuticals and healthcare products, ordering supplies to prevent shortages.
- Managed sensitive data and documentation filing systems, following confidentiality and data security protocols to reduce risks.
- Advised on common health conditions, non-prescription medication and therapeutic aids.
- Ensured customers left feeling informed and confident about their healthcare needs.
- Liaised with healthcare professionals to clarify prescription details, ensuring accurate medication dispensing.
- Supported pharmacy operations by answering telephone enquiries and managing appointment bookings.
- Monitored refrigerated medications to ensure they were stored within appropriate temperature ranges.
Sales Assistant
Asda
Swanley, Kent
2021.09 - 2023.07
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Managed stock levels on the shop floor, promptly restocking items to maintain store presentation.
- Answered multi-line phone and processed high volume of order requests from nurses, doctors and chemists.
Education
NVQ Level 2 - Pharmacy Assistant Level 2
Skills4Pharmacy
HextableDiploma of Higher Education - Fashion Business & Retail
Fashion Retail Academy
LondonGCSEs - All subjects
Orchards academy
SwanleySkills
- Patient interaction
- Medical confidentiality
- Prescription accuracy
- Stock management
- Customer service
- Team collaboration
- Data management
- Communication skills
- Time management
- Use of pharmacy software
- Patient-centred care
- Medication dispensing
- Computer literate
- Dispensary management
- Medicine labelling
- Calculating doses
- Pharmacy stock ordering
- GDPR and confidentiality
- Drug interaction understanding
Certification
- Level 2 Pharmacy service assistant- Distinction
- UAL Level 3 Diploma in Fashion Business & Retail-Distinction
- GCSE in 5 subjects- Pass
- UK Full driving license
Timeline
Pharmacy Dispenser
Hextable Village Pharmacy
2023.11 - 2026.04
Sales Assistant
Asda
2021.09 - 2023.07
Diploma of Higher Education - Fashion Business & Retail
Fashion Retail Academy
GCSEs - All subjects
Orchards academy
NVQ Level 2 - Pharmacy Assistant Level 2
Skills4Pharmacy