Hanieh Cheraghi Gashtroudkhani
Salford,Greater Manchester
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. In both places where I was working, I was responsible for arranging and shelving different products, as well as introducing new products to potential customers.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
General Sales Assistant
Baharak Store
01.2021 - 01.2024
- Resolved customer complaints and process issues with proactive problem-solving skills
- Built lasting relationships with clients through customer service interactions
- Updated product labelling and pricing to reflect discounts and offers
- Assisted customers with product selection and sales, recommending items to increase transaction value
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service
- Participated in staff meetings to develop strategies in selling
Retail Sales Assistant
Dream Land Shop
01.2019 - 01.2021
- Checked and unpacked deliveries to ensure product quality and correct inventory
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities
- Updated product labelling and pricing to reflect discounts and offers
- Informed customers regarding promos and warranty services to increase sales
- Analysed sales and seasonal trends to order new stock based on customer needs
Education
master's Degree - Managing Innovation and Information Technology
University of Salford
01.2025 - 01.2026
Skills
- B2C sales and service
- Energetic self-starter
- Self-motivated
- Customer service oriented
- Cooperation in sensitive situations
- Concentration in noisy environments
- Task management
- Coordination of responsibilities
- Adaptability to new environments
- Effective communication
Timeline
master's Degree - Managing Innovation and Information Technology
University of Salford
01.2025 - 01.2026
General Sales Assistant
Baharak Store
01.2021 - 01.2024
Retail Sales Assistant
Dream Land Shop
01.2019 - 01.2021
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