Motivated and reliable individual with hands-on experience in both retail and warehouse environments, demonstrating strong customer service, teamwork, and time management skills. Ability to adapt quickly, multitask in fast-paced settings, and maintain a positive and professional approach with both customers and colleagues. Recognised as Employee of the Month at Matalan after two months into the role for excellent customer service and contributing positively to the team.
- Worked collaboratively with team members to consistently achieve sales goals
- Resolved customer queries promptly and professionally, promoting positive brand image.
- Monitored and assisted customers at self checkout tills, providing support with technical issues and ensuring smooth transactions.
- Helped create clean and welcoming shopping environment by monitoring and tidying shop floor.
Basic level of British Sign Language as currently studying as part of a University elective.