Hafiza Khanum
Summary
Compassionate individual with natural ability to connect with people, bringing strong communication and problem-solving skills to role. Skilled in providing emotional support and understanding individual needs, ensuring safe and comfortable environment. Dedicated to making positive impact in teaching role.
Overview
8
8
years of professional experience
Work history
Carer
Supporting care
2023.04 - 2025.06
- Assisted with mobility to ensure safety and prevent accidents.
- Provided exceptional care to elderly patients by assisting with daily tasks.
- Developed personalised care plans which catered to individual needs and preferences of each patient.
- Coordinated appointments with healthcare professionals for routine check-ups and treatments.
Business support officer for Drug Interventions Programme
London Borough of Tower Hamlets Council
2022.01 - 2023.01
- Ensured seamless updates to out of borough portal for police referrals, enhancing data integrity.
Optimised use of Criss database to maintain comprehensive client information, improving appointment management.
Streamlined processing of ATR and DRR requests from probation, resulting in efficient prison release coordination for exit team.
Team Support Assistant
WorkPath
2020.01 - 2021.01
- Assisted in recruiting participants for various programmes.
Liaised with potential host departments to coordinate recruitment efforts.
Supported development of job descriptions and checked application forms.
Conducted interviews and selected candidates for suitable roles.
Facilitated HR induction for successful candidates.
Oversaw completion of required documentation, including DBS checks and staff equality audits.
Managed emergency contact details for participants.
Health Care
Trinity healthcare plus
2017.04 - 2020.01
- Delivered exceptional patient care, resulting in improved client satisfaction and well-being.
Achieved effective collaboration within the healthcare team, utilising active listening and positive interactions to enhance service quality.
Established strong communication networks with health professionals, facilitating timely and efficient information exchange.
Education
BA - Sociology with Criminology
Middlesex University
09/2015 - 07/2020
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Bart’s Health NHS trust in partnership with poplar HARCA
A-Levels -
Mulberry Sixth Form
09/2013 - 06/2015
GCSEs -
Mulberry School for Girls
09/2008 - 07/2013
NVQ Level 2 - SEND teaching assistant course
LMP EDUCATION
01/2026 - 02/2026
Skills
- Customer service excellence
- Microsoft Office proficiency
- Multitasking and deadline management
- Effective communication
- Respectful interpersonal interactions
- Continuous professional development
- Health and safety compliance
Timeline
Carer
Supporting care
2023.04 - 2025.06
Business support officer for Drug Interventions Programme
London Borough of Tower Hamlets Council
2022.01 - 2023.01
Team Support Assistant
WorkPath
2020.01 - 2021.01
Health Care
Trinity healthcare plus
2017.04 - 2020.01
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Bart’s Health NHS trust in partnership with poplar HARCA
BA - Sociology with Criminology
Middlesex University
09/2015 - 07/2020
A-Levels -
Mulberry Sixth Form
09/2013 - 06/2015
GCSEs -
Mulberry School for Girls
09/2008 - 07/2013
NVQ Level 2 - SEND teaching assistant course
LMP EDUCATION
01/2026 - 02/2026