Patience Sullivan

Provided exceptional care to elderly patients by assisting with daily tasks.

• Collaborated with care team to support individuals with dementia through feeding, cleaning, and personal assistance.
• Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients.
• Engaged in active listening with clients, enhancing their mood and overall happiness.
• Improved patient comfort by regularly changing bed linens and maintaining cleanliness of personal spaces.
• Helped maintain safe environment for all residents, reducing risk of falls or injuries.
• Worked collaboratively with other carers to provide comprehensive service.
• Ensured hygienic living environments by performing regular cleaning tasks.
• Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.

Worked as Server for busy Fish-and-Chip shop, providing excellent customer service, teamwork among peers and skills in maintaining hygienic working environment.

• Cultivated warm relationships with regular customers fostering loyalty towards establishment
• Maintained cleanliness in serving area for pleasing atmosphere.
• Performed end-of-day cleaning duties, maintaining hygienic conditions in shop
• Handled cash transactions, guaranteeing accurate bill payments
• Supported other team members during busy periods ensuring efficient operations
• Improved customer satisfaction by providing attentive and professional service
• Communicated effectively with chefs to accommodate special requests or allergies in meals served
• Entered orders into system promptly, reducing wait time for meals
• Managed high-volume orders to ensure timely delivery of meals
• Followed strict hygiene standards to maintain cleanliness in food handling areas
• Worked efficiently under pressure during peak hours for seamless operations

Managed sign-up process for new members boosting accessibility of library resources.

• Organised Summer Reading Challenge admissions and maintained shelving of books to enhance accessibility for participants.
• Guided visitors through library services by handling their queries effectively.
• Delivered high-quality service to customers whilst assisting in resolving their concerns or complaints.
• Ensured cleanliness of shelves and study areas, creating a comfortable environment for patrons.
• Promoted reading culture through creation of attractive book displays capturing interest of patrons.
• Contributed to community engagement with regular participation in library events and programmes.