NICHOLAS SHEPHARD
Nottingham,Nottinghamshire
Summary
Friendly and approachable with natural ability to connect with customers and provide exceptional service. Demonstrated skills in communication and problem-solving, ensuring smooth and enjoyable shopping experiences. Ready to contribute to sales growth and customer satisfaction in role.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work history
Home carer
Home care
Nottingham, Nottingham
2025.02 - 2026.03
- Personal & Physical Care: Assisting with daily activities like bathing, dressing, grooming, and mobility.
- Practical Support: Managing housekeeping, meal preparation, grocery shopping, and transport.
- Health Management: Administering medications, picking up prescriptions, and attending medical appointments.
- Advocacy & Admin: Navigating healthcare systems, coordinating care with professionals, and managing household finances and benefits.
Manager Owner
Payless
Nottingham
2018.01 - 2020.01
- Led a team of employees
- Teamwork
- Sales targets
- Greeting customers
- Taking orders and deliveries
- Processing payments
- Keeping store tidy and visually appealing.
- Running an independent shoe store
Retail Sales Associate
Kfc
2015.01 - 2017.01
- Provided excellent customer service and handling sales transactions.
- Responsibilities include greeting customers, taking orders, processing payments.
Retail Sales Associate
Slaters menswear
2013.01 - 2014.01
- Responsibilities included greeting customers, taking orders online, processing payments, maintaining a clean visually appealing environment for customers.
Sales Assistant
COOP
2008.01 - 2011.01
- Sales assistant, provided excellent customer service, handled transactions.
- Greeted customers, processed payments, and assisted with stock management, including unpacking deliveries, stocking shelves, and arranging displays.
- Keeping the store clean and tidy.
Door to Door Salesperson
Npower
2004.01 - 2006.01
- Engaged with potential new customers at their homes, presenting product features and benefits to maximise sales opportunities.
Retail Sales Associate
River Island
Nottingham
2000.01 - 2002.01
- Level 2 NVQ Retail Skills qualification
- (Apprenticeship)
Education
GCSES in Passes -
Hucknall National School
1994.01 - 1999.01
Skills
- Continuous improvement strategies
- Customer service excellence
- Customer engagement techniques
- Sales and retail expertise
- Purchasing management
- Positive attitude and teamwork
- Cash handling proficiency
- Competitor analysis skills
- E-commerce knowledge
- Sales presentations
- Attention to detail
- Quick learner
Timeline
Home carer
Home care
2025.02 - 2026.03
Manager Owner
Payless
2018.01 - 2020.01
Retail Sales Associate
Kfc
2015.01 - 2017.01
Retail Sales Associate
Slaters menswear
2013.01 - 2014.01
Sales Assistant
COOP
2008.01 - 2011.01
Door to Door Salesperson
Npower
2004.01 - 2006.01
Retail Sales Associate
River Island
2000.01 - 2002.01
GCSES in Passes -
Hucknall National School
1994.01 - 1999.01