Guthrie Old
Dorchester
Summary
Motivated and extremely disciplined individual who understands the importance of sales in day to day life. Skilled in building customer relationships and understanding customer needs. Strong communication skills acquired through recording sales conversations and listening back in order to identify necessary improvement. Welcomes any challenge with the sole purpose of pursuing further growth and eager to over deliver on any expectation.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Sales Representative
The Wasabi Company
Dorchester, Dorset
2023.01 - Current
- Increased revenue by acquiring new customers and determining needs to offer relevant products. By phone, email and in person.
- Helped resolve client problems quickly with superior customer service.
- Responded to telephone and in-person requests for information.
- Specialised in selling large quantities of ingredients to Michelin Star chefs and restaurants.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Presented latest merchandise to prospective buyers.
Distribution Supervisor
The Wasabi Company
Dorchester, Dorset
2021.09 - 2023.01
- Recorded dispatched good's delivery statuses to enable customer updates.
- Increased processing and dispatch speed through effective teamwork and improving efficiency in warehouse.
- Confirmed item availability, shipment date and delivery status for accurate customer updates.
- Took customer orders over phone and email before raising them in our dispatch system and handing them to packing team.
- Responsible for ensuring our customers received their orders on time and providing solutions for dissatisfied customers.
Education
A-Levels - Spanish, French, Enterprise & Entrepreneurship.
King's School Bruton
Bruton 2018.09 - 2020.03
Selling Skills Professional - Endorsed by ISM
MTD Sales Training
London 2023.05 -
Skills
- Face-to-face selling
- Acquiring clients
- Target-driven
- Customer service
- Self-motivated
- Sales strategies
- Problem solving strength
- Lead prospecting
Languages
English
Native
Spanish
Fluent
French
Intermediate
Timeline
Selling Skills Professional - Endorsed by ISM
MTD Sales Training
2023.05 -
Sales Representative
The Wasabi Company
2023.01 - Current
Distribution Supervisor
The Wasabi Company
2021.09 - 2023.01
A-Levels - Spanish, French, Enterprise & Entrepreneurship.
King's School Bruton
2018.09 - 2020.03