Paul O'Rourke
Sales Development Manager
Saltcoats,Ayrshire
Summary
Effective and focused Sales Representative with aptitude for building and maintaining client relations.
Offering 7 years of Sales experience and proven ability to exceed sales goals.
Skilled in communication and personnel training. Goal-orientated Sales Representative with 7 years of experience in sales and 5 years selling HR employment law services.
Known professionally for coordinating and mentoring sales personnel to promote workplace morale and productivity. Highly skilled in account maintenance and customer service.
Talented Sales Representative with excellent lead generation potential and more than 7 years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities. Seeking similar position with new client.
Accomplished Sales Representative with career history marked by numerous sales awards, recognitions and recommendations. Track record of exceeding sales, service and client quotas. Over 7 years of successful experience as leader and mentor to junior sales professionals.
Highly-motivated Sales Representative with reputation for meeting and exceeding sales goals. Offering 5 years of employment law industry experience and an aptitude for training and mentorship. Skilled in marketing and data analysis.
Skilled Sales Representative well-versed in sales, customer service and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention.
Forward-thinker and expert negotiator with strong skills in business management and sales planning. Proven track record governing budgets using robust financial controls to boost revenue. Confident planning logistics, strengthening supplier relationships and analysing market performance.
Skilled in planning and operations management. Background running successful business operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management.
Results-oriented development manager successful in motivating employees and making proactive business plans. Knowledgeable about industry practices and optimum pricing for maximum sales and profit. Talents include stock management and promotional planning.
Innovative Sales Development Manager with 7 years of experience building sales teams and perpetuating brand image. Collaborative leader in sales development with creativity in client acquisition tactics and revenue generation. Established data analysis professional making numbers-driven operational decisions.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Sales Development Manager
Target Zero Group
Remote Working - Office based in Chelmsford, Essex
03.2022 - Current
- Set up appointments with potential and current customers to discuss new products and services.
- Completed customer searches to generate new leads.
- Responded to telephone and in-person requests for information.
- Helped resolve client problems quickly with superior customer service.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Utilised various sales techniques to develop relationships with customers and drive sales.
- Contacted satisfied customers to offer additional services.
- Prepared sales contracts and oversaw signing of both parties.
- Adapted sales techniques to specific clients and promoted products based on individualised client needs.
- Developed new business by networking with valuable customers.
- Presented latest merchandise to prospective buyers.
- Collected and processed payments.
- Resolved customer concerns promptly to maintain satisfaction.
- Maximised business potential by providing excellent customer service and ensuring [Number]% client retention.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Built lasting relationships with clients through customer service interactions.
- Used consultative sales approach to understand and meet customer needs.
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
Sales Executive
Citation
Remote Working - Cheshire, Cheshire
10.2020 - 03.2022
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Analysed industry and competitor trends to enhance sales strategy.
- Generated new leads and opportunities to maximise revenue.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Established and maintained positive, profitable client relationships through superb communication.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Managed client relationships from early stages of sales process through to post-sales
- Used cold-calling, email outreach and LinkedIn to source and develop opportunities.
- Partnered with internal teams to identify, present and close opportunities with new clients.
- Created and implemented area-wise market sector sales and development plans.
- Maintained contact with customers throughout sales and pre-delivery process.
- Memorised company's detailed product portfolio and customised associated features and benefits to customer needs.
- Collaborated with management to review and approve profitable, beneficial customer contract terms.
- Built long-term relationships with customers and generated referrals from existing clients.
- Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Updated CRM software with contract records, renewal timeframes and customer details.
- Assessed employee capabilities and development areas to maximise individual potential.
- Negotiated terms of employment for staff and contractor agreements.
- Enhanced workplace equality through tactical recruitment and training development.
- Built positive relationships with recruiters to source external job candidates.
Sales Executive
Croner
West George Street Glasgow, Head Office Birmingham
10.2018 - 10.2020
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Analysed industry and competitor trends to enhance sales strategy.
- Generated new leads and opportunities to maximise revenue.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Established and maintained positive, profitable client relationships through superb communication.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Used cold-calling, email outreach and LinkedIn to source and develop opportunities.
- Managed client relationships from early stages of sales process through to post-sales
- Partnered with internal teams to identify, present and close opportunities with new clients.
- Created and implemented area-wise market sector sales and development plans.
- Maintained contact with customers throughout sales and pre-delivery process.
- Memorised company's detailed product portfolio and customised associated features and benefits to customer needs.
- Collaborated with management to review and approve profitable, beneficial customer contract terms.
- Built long-term relationships with customers and generated referrals from existing clients.
- Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Updated CRM software with contract records, renewal timeframes and customer details.
Education
Diploma of Higher Education - Social Care
Langside College
Glasgow 08.2008 - 06.2010
Certificate of Higher Education -
Glasgow Nautical College
Glasgow 08.2002 - 06.2003
Certificate of Higher Education - Computing
James Watt College
Kilwinning 08.2001 - 06.2002
Skills
- Teamwork and collaboration
- Order processing
- Network development
- Just In Time stock control
- Service agreements
- Self-motivated
- Sales expertise
- Retail marketing
- Staff training
- Visiting customer locations
- Scheduling understanding
- Acquiring clients
- Problem solving strength
- Sales strategies
- Merchandising and display management
- Retention strategies
- Interpersonal communication skills
- Face-to-face selling
- Customer service
- Market research
- Client service
- Marketing
- Records management
- Company processes
- Lead prospecting
- Customer relations
- Point-of-sale orders
- Exemplary communicator
- Target-driven
- Account development
- Product knowledge
- Account servicing
- Revenue generation
- Expense reporting
Languages
English
Native
Timeline
Sales Development Manager
Target Zero Group
03.2022 - Current
Sales Executive
Citation
10.2020 - 03.2022
Sales Executive
Croner
10.2018 - 10.2020
Diploma of Higher Education - Social Care
Langside College
08.2008 - 06.2010
Certificate of Higher Education -
Glasgow Nautical College
08.2002 - 06.2003
Certificate of Higher Education - Computing
James Watt College
08.2001 - 06.2002
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