Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Reinhard  Oosthuizen

Reinhard Oosthuizen

Lichtenburg

Summary

Results-driven Web and App Developer with a strong background in designing and deploying high-performance applications. Experienced in full software development lifecycles, from client discovery to server deployment, with expertise in RESTful API integration and front-end frameworks such as React.js and Next.js. Skilled in leading cross-functional teams and optimising application performance, with a focus on delivering innovative solutions that enhance user engagement.

Overview

12
12
years of professional experience
6
6
years of post-secondary education

Work History

Web Developer

Freelancing
Lichtenburg, South Africa
01.2022 - Current

Designed, developed, and deployed high-performance web applications for diverse businesses and startups.

Developed RESTful APIs and managed databases like MongoDB and PostgreSQL for dynamic content.

Managed full software development lifecycle, from client discovery to server deployment.

Architected responsive, mobile-first websites using React.js, Next.js, and Tailwind CSS.

  • Built custom e-commerce solutions while optimizing WordPress and Shopify environments.
  • Oversaw project pipeline management for over 10 concurrent projects, including scope and budget.
  • Redesigned landing page for fintech startup, increasing user engagement by 30%.
  • Automated reporting process for logistics firm, saving approximately 10 hours weekly.
  • Utilised JavaScript, HTML, and CSS to create interactive and visually appealing web pages.
  • Developed and maintained responsive website designs, improving user experience across various devices.
  • Planned websites and applications to best showcase multimedia.
  • Integrated social media functionality into websites, boosting online presence and engagement.
  • Managed back-end services and database integration, ensuring seamless data flow and storage solutions.
  • Provided technical support and training for users, enhancing their ability to manage website content effectively.
  • Delivered clean, error-free code matching project scope and minimising performance issues.
  • Improved web design and usability through UX testing.
  • Researched new web technologies and trends, recommending implementations that ensured websites remained current.
  • Created innovative websites with animations, audio and video displays.
  • Optimised website loading times by compressing images and minimising code, resulting in improved user satisfaction.
  • Developed graphics for site pages following branding guidelines and best practices.
  • Customised content management systems to meet specific client needs, enabling easier website updates.
  • Read and understand technical texts on Figma on design elements.
  • Collaborated closely with designers to transform visual concepts into functional online experiences.
  • Tailored user interfaces to client specifications, delivering customised and user-friendly web solutions.
  • Participated in code reviews, contributing to the improvement of project quality and team standards.
  • Monitored website performance, making necessary adjustments to handle varying traffic loads.
  • Conducted thorough testing of web applications to identify and rectify bugs for optimal performance.
  • Implemented SEO strategies to improve website visibility and search engine rankings.
  • Documented development processes, creating comprehensive guides for future maintenance and updates.
  • Led workshops on web development best practices, sharing knowledge and skills with junior developers.
  • Integrated advanced UI principles for user-centred design.
  • Advised on measures to support web server security.
  • Managed online content using best practices in SEO to improve search rankings.
  • Analysed website traffic and user engagement metrics to guide improvements, leading to increased visitor retention rates.
  • Improved user experience by implementing changes in response to A/B testing results.
  • Coordinated with cross-functional teams to deliver projects within deadlines and budget constraints.
  • Completed website backup and disaster recovery planning daily, reducing data hack or loss risks.
  • Optimised site visuals and information processing by allocating space strategically.
  • Collaborated with network specialists to resolve security breaches.
  • Implemented robust security measures to safeguard website data against potential threats.
  • Crafted seamless user journeys by optimising interfaces for user access.
  • Coordinated evaluations making best use of available budget and resources.
  • Partnered with technical teams to align designs with hosting and site performance capabilities.
  • Spearheaded the migration of websites to new platforms, minimising downtime and data loss.
  • Used Adobe Premiere Pro and Animate to develop innovative videos and animations.
  • Devised Test Driven Development (TDD) plans to expand existing capabilities.

App Developer

Freelancing
Lichtenburg, South Africa
01.2022 - Current

Engineered native and cross-platform mobile applications for startups and established enterprises.

Specialized in scalable, secure, user-centric mobile solutions using Flutter, React Native, and Swift.

Managed deployment processes, ensuring successful App Store and Google Play submissions.

Developed high-performance applications with shared codebases, reducing development costs by 40%.
  • Implemented complex state management and integrated secure Firebase or Node.js backends.
  • Transformed high-fidelity Figma designs into interactive mobile interfaces emphasizing accessibility.
  • Ensured user privacy through OAuth2, biometric authentication, and data encryption compliance.
  • Led development of multi-user delivery platform supporting over 5,000 active monthly users.
  • Worked closely with UI and UX designers to create intuitive and user-friendly interfaces, improving app usability.
  • Managed application development projects from start to completion, including planning, design and development.
  • Provided expert technical support, resolving complex issues in a timely manner.
  • Conducted thorough testing and debugging, significantly reducing application downtime.
  • Referenced manuals, periodicals and other technical documents to update existing skillsets and learn new methods of developing programs.
  • Wrote maintenance procedures for software to help users and administrators get most from designs.
  • Coordinated with marketing teams to launch promotional campaigns, boosting app visibility and user acquisition rates.
  • Monitored app analytics to track user engagement and retention, leveraging insights to drive future app enhancements.
  • Facilitated knowledge sharing sessions, upskilling junior developers and fostering a collaborative environment.
  • Presented app prototypes and progress reports to stakeholders, facilitating transparent communication and feedback loops.
  • Skilfully fault-found and debugged software application issues within deadlines, offering solutions to fix detected bugs.
  • Collaborated with cross-functional teams to identify requirements and create scalable solutions.
  • Analysed user feedback to inform continuous improvement of application interfaces and features.
  • Designed intuitive user interfaces, boosting user satisfaction and engagement levels.
  • Resolved technical issues promptly, minimising disruption to app services and maintaining high levels of user satisfaction.
  • Led a team of junior developers, providing mentorship and guidance to improve their coding skills and professional growth.
  • Collaborated across technical and design teams to produce innovative software applications.
  • Designed and developed software systems using initial brief.
  • Collaborated with cross-functional teams to define, design, and ship new app features, meeting project deadlines efficiently.
  • Implemented security measures to protect user data and prevent unauthorised access, adhering to data protection regulations.
  • Streamlined development processes by adopting Agile methodologies, improving team productivity and project agility.
  • Optimised application performance, resulting in a 20% increase in speed and reliability.
  • Championed the adoption of Agile methodologies, increasing project delivery speed and adaptability.
  • Employed user-focused approach to identify impracticalities hindering user experience.
  • Wrote high-quality code to complete applications within schedule.
  • Designed and implemented innovative mobile applications for iOS and Android platforms, enhancing user experience and engagement.
  • Analysed user feedback to make necessary improvements, significantly increasing app ratings and customer satisfaction.
  • Managed the entire app development lifecycle from concept to delivery, ensuring high-quality standards at every phase.
  • Developed and implemented new applications, enhancing business operations and user experience.
  • Worked with colleagues to create teaching materials, manuals and learning environments to support training plans and activities.
  • Coded prototypes of applications before developing final products to gather feedback and for demonstration purposes.
  • Stayed abreast of emerging technologies, incorporating innovative features into application design.
  • Managed end-to-end lifecycle of software development projects, from concept to deployment.
  • Coordinated changes and stakeholders during application's lifecycle to facilitate smooth development, deployment and post-deployment operations.
  • Streamlined codebase by refactoring and implementing best coding practices, enhancing maintainability.
  • Crafted possible solutions to anticipated issues by developing and testing prototype software in test environments.
  • Consulted with clients to understand software needs and design requirements and generated detailed specification documents to guide development efforts.
  • Investigated requests for maintenance and repairs for swift resolution.
  • Spearheaded the integration of third-party APIs to add complex functionalities to apps, such as payment processing and social media sharing.
  • Monitored application performance metrics, identifying and addressing bottlenecks.
  • Deployed and installed applications to demonstrate successful performance of software, fulfilling clients' expectations.
  • Researched market trends and potential technical constraints to optimise planning for new software.
  • Negotiated with external vendors to secure essential services and software, managing budgets effectively to reduce costs.
  • Tested sample data sets and analysed test results to verify program output works as intended, correcting code to produce required output.
  • Developed and maintained documentation for application development processes, aiding in knowledge transfer and team training.
  • Utilised strong knowledge of programming languages Java, C#, Python to develop robust applications.
  • Documented software features, functionality and operations in user guides and manuals to guide end-users and technical teams on system usage.
  • Kept detailed records of releases and software fixes for optimum traceability.
  • Directed user acceptance testing to verify software's usability, noting and integrating users' feedback into future software versions.
  • Played a key role in the successful migration of applications to cloud platforms, enhancing scalability.
  • Optimised interfaces between hardware and software to enhance usability.
  • Established stringent security protocols, safeguarding sensitive data against potential threats.
  • Conducted thorough app testing to identify bugs and ensure seamless functionality across various devices.
  • Gathered requirements from users and wrote definition documents.
  • Measured software performance using pre-agreed metrics.
  • Negotiated with stakeholders to define project scopes, ensuring alignment with business objectives.
  • Wrote high-quality code for applications to ensure a smooth finish.
  • Implemented source code of new applications, completing within tight deadlines.
  • Analysed existing programs to determine improvements and enhancements needed for better performance.
  • Created new diagrams and flowcharts to represent design and code for new applications.
  • Thoroughly assessed client requirements throughout application development, guaranteeing design stayed within customer's specifications, needs and expectations.
  • Refined and upgraded existing software to continuously improve performance.
  • Developed standard procedures for testing and validating software.
  • Coordinated quality testing with assurance team and partnered on resolving defects.
  • Evaluated functionality and performance of existing software to best target new releases.
  • Tested software solutions following standardised procedures, collating results to formulate actionable insights.
  • Spearheaded the integration of third-party APIs, expanding application functionality.
  • Detailed and evaluated requirements for software applications and operating systems.
  • Partnered with engineering staff on identifying and resolving interface issues.
  • Contributed to the creation of comprehensive documentation, simplifying system maintenance.
  • Optimised application performance for scalability and speed, handling increased user load with minimal downtime.
  • Conducted market research to identify user needs and emerging trends, informing the strategic direction of app development projects.
  • Explored new programming languages and frameworks to stay ahead in the rapidly evolving field of app development.

Technical Support Representative

Lengau
Lichtenburg, South Africa
03.2023 - 12.2025

Served as core technical resource, delivering Tier 1 and Tier 2 support for software and hardware solutions. Consistently met and surpassed Service Level Agreements by prioritizing critical system failures.

  • Asked customers targeted questions throughout troubleshooting to determine smart solutions.
  • Helped customers set up new systems, applications and software.
  • Asked customers targeted questions throughout troubleshooting to determine smart solutions.
  • Maintained a high level of product knowledge to offer expert advice on technical queries.
  • Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
  • Provided technical assistance to customers via phone, email, and chat, resolving issues efficiently.
  • Provided clear and concise step-by-step technical support to guide clients.
  • Conducted tactical troubleshooting to identify faults.
  • Conducted remote troubleshooting sessions to identify and solve technical problems.
  • Diagnosed and resolved technical issues for customers via phone, email, and remote access tools, improving client satisfaction and reducing downtime.
  • Managed customer expectations by communicating clear timelines for issue resolution.
  • Customised support solutions to meet individual customer needs, enhancing satisfaction.

Resolved an average of [Number] technical tickets weekly, achieving customer satisfaction score exceeding 95%.

Diagnosed and addressed intricate issues across Windows, macOS, and Linux environments.

  • Executed remote assistance using advanced tools, performing in-depth system repairs and updates.
  • Investigated recurring technical glitches, collaborating with engineering to implement permanent fixes, reducing repeat tickets by 20%.
  • Developed automated troubleshooting scripts with Python/Bash, decreasing average ticket handling time by 15 minutes.
  • Authored over 30 internal technical articles, establishing standard training resources for onboarding new staff.
  • Diagnosed system and software malfunctions, guiding users through step-by-step solutions.
  • Coordinated with external support services to resolve complex technical problems that required specialised expertise.
  • Resolved service user requests within target timeframes.
  • Provided comprehensive support for hardware, software, and network problems, significantly reducing resolution times and boosting productivity.
  • Utilised diagnostic tools and software to swiftly identify the root cause of technical issues, expediting problem resolution.
  • Configured networks to meet performance requirements.
  • Offered guidance on installation, configuration, and upgrade processes for software and hardware.
  • Used support tickets to track and speed up incidents.
  • Used remote access to navigate and link to customer computers.
  • Investigated reports of system errors to try to reproduce problems and trace faults.
  • Installed and set up applications for clients, including anti-virus software and Microsoft office.
  • Logged detailed records of customer interactions, issues, and resolutions in a database.
  • Collaborated with technical teams to escalate complex issues and track resolution progress.
  • Tailored support and advice to non-technical users, enabling them to utilise technology more effectively and confidently.
  • Negotiated with customers to resolve disputes and maintain positive relationships.
  • Created and maintained detailed documentation of technical procedures, user guides, and troubleshooting steps to enhance knowledge sharing.
  • Performed recovery operations to restore systems following failures.
  • Streamlined the technical support ticketing system, improving response times and tracking of issue resolution progress.
  • Offered recommendations for system improvements and upgrades to support evolving business requirements and technology advancements.
  • Monitored and reported on recurring technical issues to aid in product enhancement.
  • Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues.
  • Organised and participated in weekly team meetings to discuss challenges and share knowledge.
  • Followed user guides and technical manuals to complete skilled repairs.
  • Monitored computer system performance and intervened in identified problems.
  • Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
  • Installed new hardware and software to meet system specifications and user needs.
  • Managed the installation and configuration of computer systems and networks, ensuring seamless integration and minimal disruption.
  • Trained new staff on product knowledge and customer service best practices.
  • Updated software for new functionality and improved security.
  • Utilised technical databases and resources to research and resolve unfamiliar issues.
  • Maintained and repaired peripheral equipment connected to laptops and desktops.
  • Analysed customer feedback to recommend product improvements to development teams.
  • Reviewed and improved support procedures to increase efficiency and reduce response times.
  • Set up new workstations for users with proper cables, equipment and software.
  • Identified system performance issues, providing swift remedial action.
  • Addressed and resolved SLA issues promptly using an OTRS system.
  • Monitored network security, identified vulnerabilities, and implemented measures to protect against cyber threats and ensure data integrity.
  • Liaised with product management teams to stay updated on new features and updates.
  • Assessed user feedback to identify areas for improvement in IT services, contributing to continuous service enhancement.
  • Managed daily server backups on computers to avoid data loss from computer malfunctions.
  • Conducted regular system maintenance and updates to prevent potential issues and ensure optimal performance of IT infrastructure.
  • Trained staff on the use of new technologies and software, enhancing team capabilities and improving workflow efficiency.
  • Coordinated with sales teams to provide technical insights for potential clients.
  • Logged and completed reports to submit technical details to management.
  • Analysed system logs and identifying patterns to preempt technical issues before they affected business operations.
  • Kept computer hardware in excellent working condition through regular maintenance and inspections.
  • Collaborated with cross-functional teams to develop and implement IT solutions that met business needs and performance goals.
  • Upgraded hardware promptly to minimise service disruptions.
  • Implemented backup and recovery procedures to safeguard critical data against loss or corruption, ensuring business continuity.
  • Conducted training sessions with customers to demonstrate software updates, new systems and hardware.
  • Backed up servers regularly to reduce data loss.
  • Designed and perfected data recovery strategies to manage unexpected data loss or theft.
  • Led technical workshops and seminars to keep staff updated on the latest IT trends, tools, and best practices.
  • Entered comments to control system operation, verify functionality and detect errors.
  • Participate in in-person meetings with customers to assess and diagnose hardware problems.
  • Developed and updated self-help documentation and FAQs for customer support website.
  • Aided management in designing training manuals for usage and troubleshooting.
  • Participated in the development of IT policies and procedures to standardise support processes and improve service delivery.
  • Negotiated with vendors and suppliers to secure high-quality technology solutions at cost-effective prices, optimising budget allocation.
  • Communicated ICT disruptions to staff regarding installations, upgrades and outages.
  • Implemented feedback mechanisms to gather customer insights on support experience.
  • Monitored RTP streaming on live calls to improve user experience.
  • Facilitated the migration of data and systems during upgrades, minimising loss of information and downtime.
  • Kept detailed records of new installations and related licenses.
  • Instructed teams on ICT safety and security policies.
  • Educated service users on new software updates and system capabilities.

Sales Representative

Eagle Construction
Lichtenburg, South Africa
01.2017 - 12.2022

Conducted on-site inspections to identify failures and recommend SKF solutions. Maintained in-depth knowledge of SKF product lifecycle and motor efficiency standards.

Managed high-value industrial portfolio for SKF bearings, electric motors, and gearboxes.

  • Built exceptional customer satisfaction by delivering friendly service.
  • Achieved company targets by implementing successful sales strategies.
  • Resolved customer issues and complaints with quick-thinking problem-solving.
  • Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
  • Established clear communication channels with clients, keeping them informed about new products and services.
  • Demonstrated strong communication and time management skills to meet and exceeded sales targets.
  • Generated sales by prospecting leads, cold calling and closing deals.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Grew customer base by acquiring new customers and identifying needs to deliver relevant products.

Served as primary technical consultant for major clients, achieving 95% client retention.

Exceeded annual sales targets by expanding accounts and securing service agreements.

Coordinated supply chain logistics between factory engineers and procurement teams.

  • Negotiated long-term supply contract with AfriSam, reducing emergency maintenance lead times.
  • Onboarded new subcontractors, increasing regional market share for SKF products.
  • Consistently achieved or surpassed sales targets.
  • Listened intently to customers to identify upselling opportunities.
  • Negotiated customer pricing within agreed guidelines to achieve margin targets.
  • Delivered exceptional customer service, resolving queries and complaints swiftly to maintain high satisfaction levels.
  • Approached customers with consultative mentality to uncover and meet specific requirements.
  • Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets.
  • Shared comprehensive brand and product knowledge to maximise sales.
  • Provided accurate quotes and price information to inform customer decision-making.
  • Boosted client retention, establishing sales goals and securing targeted rates.
  • Participated in weekly sales meetings, providing insights and feedback that enhanced team performance.
  • Coordinated sales efforts with marketing teams to increase profits.
  • Cultivated long-term relationships with clients to accurately quote prices and terms, achieving customer objectives.
  • Increased profits by negotiating favourable terms and pricing.
  • Followed brand guidelines to provide consistent customer experience.
  • Conducted market research to identify new sales opportunities and strategies for target markets.
  • Created sales and revenue-generating opportunities in new markets to improve profit margins.
  • Negotiated and closed deals independently, ensuring alignment with sales and finance teams.
  • Overcame customer objectifications to maximise conversions.
  • Collaborated with the marketing team to create engaging promotional materials that boosted sales figures.
  • Coordinated with the logistics team to ensure timely delivery of products, enhancing customer experience.
  • Exhibited first class customer follow-up support for enhanced service.
  • Outlined product benefits in persuasive and compelling sales presentations.
  • Achieved top sales representative status in the region by consistently surpassing quarterly sales targets.
  • Monitored competitor activity, adjusting sales strategies to maintain a competitive edge in the market.
  • Prepared detailed sales reports for senior management, highlighting achievements and forecasting future trends.
  • Conducted consultations to determine needs and assess product options.
  • Cold called customers to build lead database.
  • Negotiated contracts with prospective clients, securing favourable terms that maximised profit margins.
  • Adapted sales techniques to suit diverse customer segments, improving conversion rates across multiple channels.
  • Cold-called prospective customers to build relationships.
  • Verified and reviewed completed contracts to maximise customer satisfaction.
  • Implemented customised sales presentations, tailoring offerings to individual client needs and preferences.
  • Developed a comprehensive client database, streamlining the sales process and improving client management.
  • Managed a portfolio of key accounts, ensuring optimal service levels and fostering long-term business relationships.
  • Chased overdue payments and distributed invoices for up-to-date accounting.
  • Conducted thorough research in advance of appointments to quickly build rapport and understanding with prospective clients.
  • Supported inventory tracking of rented items for reporting.
  • Facilitated training sessions for new sales staff, sharing best practices and enhancing team performance.
  • Utilised social media platforms to expand network and engage potential clients, generating 25% increase in leads.
  • Highlighted financial discrepancies and interfaced with customers to resolve problems and meet diverse needs.
  • Led cross-functional initiatives to streamline processes and reduce costs, contributing to a 10% reduction in operational expenses.
  • Processed reservations on internal booking system for accurate recordkeeping.
  • Cultivated strong client relationships, resulting in 20% increase in repeat business within one year.
  • Organised and hosted product demonstrations at trade shows, significantly enhancing brand visibility.
  • Analysed sales performance data to identify trends and areas for improvement, leading to a 15% increase in efficiency.
  • Developed organisation systems for contracts, records and reports to increase traceability and preserve accurate records.
  • Kept robust records of transactions, insurances and payments.

Jnr Fitter and Turner

Eagle Construction
Lichtenburg, South Africa
03.2014 - 12.2017

Operated manual lathes and milling machines for precise manufacturing of custom industrial parts.

Executed precision fitting of SKF bearings and specialized seals into heavy-duty construction machinery.

Conducted deep-level maintenance and overhauls on industrial gearboxes and electric motors.

Analyzed complex engineering drawings and CAD schematics for accurate component repairs.

Identified mechanical wear patterns in rotating equipment, implementing corrective measures effectively.
  • Achieved a 100% success rate in bearing installations at client sites, minimizing re-work.
  • Developed standardized protocols to prevent contamination during assembly, enhancing MTBF for gearboxes.
  • Selected for Technical Sales Representative role due to expertise in SKF products and client communication.
  • Dismantled and rebuilt faulty tools, assemblies and defective parts to quality condition.
  • Collaborated with engineering teams to refine mechanical designs for enhanced efficiency and reliability.
  • Performed quality checks on finished assemblies, guaranteeing that products met stringent industry standards and client expectations.
  • Diagnosed and repaired faults with tools and machinery, performing regular maintenance to minimise future faults.
  • Calculated dimensions and tolerances using knowledge of mathematics and instruments such as micrometres and vernier callipers.
  • Fabricated bespoke parts using lathes, milling machines, and welding equipment to meet specific project requirements.
  • Operated lathes, milling machines, and grinders to produce precision parts and instruments.
  • Utilised technical drawings and schematics to accurately install and align mechanical systems.
  • Evaluated technical sketches to appropriately prepare for product assembly.
  • Diagnosed machine tool malfunctions to determine need for adjustments or repairs.
  • Coordinated with other team members to prioritise job orders for production efficiency and deadline compliance.
  • Operated a variety of power tools and manual equipment with proficiency, maintaining a safe work environment.
  • Implemented preventative maintenance schedules, significantly reducing the likelihood of unexpected machinery failures.
  • Produced parts by manipulating metal using boring, milling and drilling techniques.
  • Conducted routine maintenance on equipment and machinery to ensure smooth operation.
  • Attended machine malfunctions to perform emergency maintenance and repairs.
  • Utilised precision measuring instruments to identify product variations and maintain tolerance levels within specified limits.
  • Adjusted machine settings to control speed, material feed, and path of the cut, minimising waste and achieving precision.
  • Oversaw machine operation to identify defects and made necessary adjustments.
  • Fabricated, modified, or repaired mechanical instruments or mechanical assemblies of various kinds.
  • Removed inadequate workpieces to maximise conformity to specifications.
  • Monitored the feed and speed of machines during the machining process to ensure product quality.
  • Maintained industrial machines, applying knowledge of mechanics, shop mathematics, metal properties, layout, and machining procedures.
  • Diagnosed mechanical malfunctions in production machinery, swiftly implementing effective solutions to minimise downtime.
  • Contributed to the design of custom fixtures, enhancing the efficiency of assembly lines and production workflows.
  • Calibrated and tested machinery to verify optimal performance, adjusting settings to achieve desired outputs.
  • Maintained good working knowledge of machinery and instruments required across manufacturing cycles.
  • Measured and inspected finished products for quality against work order specifications.
  • Measured and examined completed units to detect defects and ensure conformance to specifications, using precision instruments.
  • Cut and shaped metal using appropriate tools to avoid damage or waste.
  • Met tolerances and requirements listed on designs and manufacturing guidelines.
  • Identified possible faults to minimise production errors and delays.
  • Coordinated with suppliers to source high-quality replacement parts, negotiating favourable terms to control costs.
  • Maintained strict compliance with safety procedures to avoid potential injuries and errors.
  • Managed inventory of tools and spare parts, ensuring availability for scheduled maintenance and urgent repairs.
  • Engaged in continuous professional development, staying abreast of advancements in mechanical engineering and fitting techniques.
  • Adjusted metalwork machines and equipment to suit job specifications and achieve reliable outputs.
  • Participated in risk assessments, identifying potential hazards and recommending measures to mitigate risks.
  • Selected the appropriate tools, machines, and materials to be used in preparation of machinery work.
  • Maintained fast-paced production outputs to consistently exceed set timeframe targets.
  • Followed health and safety procedures and used PPE to minimise injury risks.
  • Collaborated with engineers and other personnel to identify, define, and solve developmental problems.
  • Assessed output against internal quality standards and made corrections to bring work into alignment.
  • Implemented safety protocols and maintenance procedures to prevent accidents and prolong machine life.
  • Updated maintenance logs and reports, providing detailed records of performed tasks and identified issues.
  • Fabricated metal parts to meet precise specifications.
  • Provided on-site support for machinery installation projects, ensuring compliance with project timelines and specifications.
  • Used templates and aligned drills, dies and cutters to adjust machinery.
  • Managed fabricating, assembling and installing to comply with piping system responsibilities.
  • Disposed of waste materials appropriately and safely.
  • Operated hand and machine tools safely and responsibly for reduced risk.
  • Accurately cut, ground and shaped metal and other materials according to design specifications.
  • Assisted in the training of apprentices and new hires in machine operation and safety protocols.
  • Created safe and suitable operating conditions before commencing manufacturing processes.
  • Oversaw apprentices, answered questions and provided feedback on work to assess performance and abilities and maintain quality standards.
  • Used PPE and established fall protection to maintain safety procedures and apply protective measures.
  • Used pipe threader to thread pipes to provide sturdy seal in transporting gas, oil or liquids.
  • Read diagrams and work orders to coordinate machine schedule.
  • Revised guides and holding devices, reducing potential misalignment or product movement errors.
  • Set up, adjusted, and operated all of the basic machine tools and many specialised or advanced variation tools to perform precision machining operations.
  • Installed plumbing piping systems for domestic and HVAC lines to deliver clean and fresh water for constituents.
  • Interpreted engineering drawings and specifications to determine machining process, tools required, and sequence of operations.
  • Managed movement of materials and equipment to different job sites to facilitate work orders.
  • Led training sessions for junior fitters, imparting essential skills and promoting adherence to health and safety protocols.
  • Interpreted diagrams, drawings, specifications and plans to determine suitable materials and sequence of operations.
  • Liaised with clients to understand their mechanical system requirements, delivering solutions that met their operational needs.
  • Read and interpreted specifications, diagrams and blueprints to understand and apply requirements for projects.
  • Carried out test runs to assess metal working machines.
  • Manipulated metals, demonstrating working knowledge of materials' properties.
  • Calibrated machinery for fabrication processes, including guides, stops and other controls.
  • Machined plastics and metal substitutes following specifications outlined in production orders.
  • Conducted routine maintenance on industrial equipment, identifying wear and tear and replacing parts as necessary.
  • Interpreted technical documentation to comprehend necessary requirements.
  • Provided technical support and guidance to project teams and clients regarding manufacturing capabilities, production schedules, and other considerations.
  • Managed inventory of tools and supplies, placing orders for new stock as necessary to avoid disruptions in operations.
  • Prepared geometric layouts from graphic illustrations, using drafting tools and computer-aided design CAD software.
  • Confirmed accuracy of finished parts through thorough quality checks.
  • Maintained progress records outlining timings, defects and malfunctions.
  • Supplied machines with new tools for smooth production.
  • Used welding tools and other equipment to remove old windows, doors and conservatories.
  • Selected correct materials and equipment to match blueprint requirements.
  • Streamlined assembly processes by introducing time-saving techniques without compromising on quality.
  • Fabricated and positioned screw pipe, socket weld pipe and stainless steel tubing to establish longevity of overall piping structure.

Education

Lichtenburg High School
Lichtenburg, South Africa
01.2008 - 11.2013

Skills

  • Web application development
  • RESTful API integration
  • Database management
  • Front-end frameworks
  • UX design principles
  • Agile methodologies
  • Cross-functional collaboration
  • Technical troubleshooting
  • Project management
  • Client relationship management
  • User interface design
  • Performance optimization
  • Security protocols
  • Documentation practices
  • Knowledge sharing
  • HTML coding
  • HTML
  • Javascript
  • Responsive Design
  • JavaScript proficiency
  • Wordpress
  • UX and UI
  • SQL database design
  • PHP development
  • Code reviewing
  • Creative problem solving
  • Web analytics
  • Team player
  • Technical understanding
  • Server-Side languages knowledge
  • Analytical skills
  • Client communication
  • AngularJS or reactjs
  • PHP or python experience
  • Mobile application development
  • Customer service
  • Data analysis
  • Team collaboration
  • Code refactoring
  • User experience testing
  • Security compliance
  • Software documentation
  • Android development
  • Operational analysis
  • IOS development
  • Customer service excellence
  • Creative thinking
  • Decision making
  • Time-management
  • Active listening
  • Team Leadership
  • REST API integration
  • Effective communication
  • Relationship-building
  • Efficient multitasking
  • Product knowledge
  • Technical communication
  • C programming
  • Application debugging
  • PYTHON
  • Unit testing
  • Budget management
  • API development
  • Python coding
  • Front-End and back-end development
  • Initiative taking
  • SQL knowledge
  • Data Modelling
  • Process Improvement
  • Innovation leadership
  • Ethical decision making
  • Kubernetes
  • Microsoft Office Suite
  • Crisis management
  • Data-driven decision-making
  • Technical report writing
  • Continuous improvement mindset
  • Innovative thinking
  • Writing code
  • Quality Assurance
  • Deadline management
  • Sales strategy implementation
  • Technical support
  • Customer relationship management
  • Negotiation skills
  • Problem solving
  • Software debugging
  • Customer Service
  • Teamwork and collaboration
  • Customer relations
  • Effective listening
  • Trustworthiness
  • Customer satisfaction focus
  • Face-to-face selling
  • Client service
  • Time management efficiency
  • Problem solving strength
  • Target-driven
  • Marketing
  • Sales motivated
  • Interpersonal communication skills
  • Product and service knowledge
  • Sales strategising
  • Retail marketing
  • Customer needs analysis
  • Sales strategies
  • Product and service sales
  • Target achievement
  • Field sales
  • Scheduling understanding
  • Flexible schedule
  • Cash handling
  • Sales closing
  • Microsoft Excel proficiency
  • Client retention
  • Inside and outside sales
  • Client engagement
  • Account management
  • Highly organised
  • Ethical selling techniques
  • Sales cycle understanding
  • Fluent in English
  • Customer retention strategies
  • Product management and pricing
  • Proactive outreach
  • Point of Sale (POS) systems
  • Up-selling techniques
  • Customer contract management
  • Acquiring clients
  • Sales forecasting tools
  • B2B and B2C sales
  • Marketing familiarity
  • Strategic selling
  • Marketing initiatives follow-up
  • Customer retention abilities
  • Payment Processing
  • Prospecting and networking skills
  • Client prospecting
  • Product demonstration
  • Order processing
  • Sales reporting proficiency
  • Account management understanding
  • Processing payments
  • Business development
  • Stock management
  • Negotiator
  • Strategy development
  • Door-to-door sales
  • Presentation excellence
  • Staff training
  • Result-Oriented approach
  • Product merchandising
  • Direct and channel sales
  • Market research expertise
  • Business development techniques
  • Technical sales
  • Software troubleshooting
  • API integration
  • Web application architecture
  • Adaptive problem solving
  • Technical documentation
  • Positive attitude
  • User experience design
  • Sales and negotiation
  • Sales focused
  • Confident communicator
  • Sales reporting
  • People Management
  • Customer engagement
  • Sales techniques
  • Customer needs identification
  • Written and verbal communication
  • Customer prospecting and discovery
  • Computer literacy
  • Risk Management
  • Motivated and focused
  • Communication proficiency
  • Pricing structures
  • Time efficiency
  • Health and Safety Compliance
  • Client Relationship Management
  • First Aid certification
  • Stress tolerance
  • Product presentations
  • Cold calling
  • Public speaking
  • Self-motivation
  • Risk Assessment
  • Negotiation expertise
  • Sales forecasting
  • Strategic planning
  • Critical-thinking
  • Sales process innovation
  • Project coordination
  • Sales driven
  • Customer retention
  • Market analysis
  • Customer service orientation
  • Equipment Maintenance
  • Post-sales support
  • Interpersonal communication
  • Market research analysis
  • Persuasive communication
  • Strategic selling techniques
  • Negotiation
  • Strategic thinking
  • Post-Sale relationship maintenance
  • Social media advertising proficiency
  • Market research
  • Analytical-thinking
  • Lead generation techniques
  • Lead generation
  • Knowledge of b2b sales
  • Sales pitches
  • Conflict Resolution
  • Marketing campaigns
  • Inventory control
  • Pipeline Management
  • Technical product knowledge
  • Healthcare systems understanding
  • Organisation and strategy
  • Customer retention tactics
  • Business development strategies
  • Sales performance tracking
  • Relationship Management
  • Client consultation
  • Inventory management

Languages

English
Advanced
C1

Interests

Interests & Activities

  • Software Experimentation: Passionate about exploring emerging technologies; currently dedicated to building open-source mobile applications and experimenting with AI integration to solve everyday productivity

Timeline

Technical Support Representative

Lengau
03.2023 - 12.2025

Web Developer

Freelancing
01.2022 - Current

App Developer

Freelancing
01.2022 - Current

Sales Representative

Eagle Construction
01.2017 - 12.2022

Jnr Fitter and Turner

Eagle Construction
03.2014 - 12.2017

Lichtenburg High School
01.2008 - 11.2013
Reinhard Oosthuizen