Graham Bray
stevenage,hertfordshire
Summary
Dedicated security professional with extensive expertise in customer service, CCTV operation, and patrolling. Skilled in managing hostile situations and ensuring public safety through effective communication and public relations acumen. Proficient in personal protection protocols, public area safety checks, ID verification processes, and property protection capabilities. Committed to maintaining a secure environment while aspiring to advance in the field of security management.
Overview
30
30
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Security officer
John Lewis & Partners
Stevenage, Hertfordshire
05.2005 - 07.2026
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Upheld strict access controls for ensuring building security.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
Security supervisor
Aston services Group
stevenage, Hertfordshire
07.2006 - 01.2026
- Led a team of security officers, fostering professionalism and dedication towards duty.
- Conducted risk assessments for enhanced workplace safety.
- Improved site security by training new staff on company procedures and protocols.
- Maintained safety by monitoring CCTV systems and conducting regular patrols.
- Monitored alarm systems effectively preventing unauthorised breaches.
- Tracked irregularities via foot patrols increasing overall site safety.
- De-escalated conflicts in a calm, composed manner to maintain peace.
- Enforced company policies strictly resulting in improved discipline among staff members.
- Provided excellent customer service whilst maintaining vigilance over property protection.
- Developed comprehensive incident reports providing vital information for investigations.
- Liaised with law enforcement agencies for effective response to incidents.
- Implemented security protocols which enhanced overall property protection levels.
- Oversaw evacuation procedures during emergency situations, ensuring public safety.
- Mitigated potential threats with constant surveillance of premises.
- Ensured adherence to health and safety regulations, promoting a secure environment.
- Handled sensitive information confidentially, safeguarding company assets and reputation.
- Worked well under pressure to plan and implement solutions to urgent problems.
- Responded quickly to on-site safety and security incidents.
- Supervised operation and monitoring of CCTV footage to guarantee site safety.
- Monitored and patrolled on-site areas to serve as visible deterrence.
- Analysed CCTV to track thefts and compiled incident reports.
- De-escalated conflict and resolved challenging situations.
Security supervisor
Vision Security Group
Stevenage, Hertfordshire
11.1996 - 05.2005
- Liaised with law enforcement agencies for effective response to incidents.
- Monitored alarm systems effectively preventing unauthorised breaches.
- Led a team of security officers, fostering professionalism and dedication towards duty.
- Tracked irregularities via foot patrols increasing overall site safety.
- Oversaw evacuation procedures during emergency situations, ensuring public safety.
- Improved site security by training new staff on company procedures and protocols.
- Maintained safety by monitoring CCTV systems and conducting regular patrols.
- De-escalated conflicts in a calm, composed manner to maintain peace.
- Responded quickly to on-site safety and security incidents.
Education
GCSEs - English, Maths, Woodwork, Cooking.
Bedwell secondary Scool
Stevenage, Hertfordshire 09.1977 - 05.1982
Skills
- Customer service dedication
- CCTV operation knowledge
- Patrolling expertise
- Hostile situation management
- Responsive communication
- Public relations acumen
- Personal protection protocols
- Public area safety checks
- ID verification process
- Property protection capabilities
Certification
current SIA front line door Licence Holder
current SIA cctv operator Licence Holder
First aid trained
Health and safey at work
Diversity at work
Spill kit trained
conflict and de esculation Trained
Timeline
Security supervisor
Aston services Group
07.2006 - 01.2026
Security officer
John Lewis & Partners
05.2005 - 07.2026
Security supervisor
Vision Security Group
11.1996 - 05.2005
GCSEs - English, Maths, Woodwork, Cooking.
Bedwell secondary Scool
09.1977 - 05.1982